Rated 3.6 out of 5 by 43
Rated 2 out of 5 by med coder Very Disappointed
I bought this floor cleaner to use between my regular cleaning also because it was a Shark product. I have their vacuum and I am very happy with that product. so I trusted their brand name. I have had this floor cleaner four months. I have never used it on the rugs or wood floors. Only on my tile floors about twice a week. It does leave a film on the tile but was a quick clean up. I washed the pads between every use. Yesterday I started to clean my hallway and realized no water was coming out. This is too expensive a product to only have for four months and it is now useless. Very disappointed in Shark. It is going in the garbage
Rated 5 out of 5 by JUNNIEBUG fantastic
I love this cleaner simple to use and does a great job
Rated 3 out of 5 by mochadane Great machine, but there's an issue
This Shark is a great cleaning machine! It does a great job on my laminate wood flooring.
Easy to use and fairly quiet.
The issue...unable to find the cleaning/shine products that attach to the machine. At first the local Walmart carried the cleaner/shine, as did some other stores. For months now, I have not been able to find them anywhere, including QVC.
We are currently refilling the bottle with other products, but worry the plastic bottle will begin to leak leaving this great machine useless.
QVC can you carry this cleaning and shine product again please??????
Rated 1 out of 5 by sadunks5 Buyer Beware
I purchased this unit in May 2015. I have used this carpet tile and hardwood floor cleaner once every two or three months at the most. Earlier this month the shark dou stopped working. I called customer service at shark and after troubleshooting the issue over the phone I was informed that they no longer manufacture this product and could not send me a replacement. They did however offer me a new shark vacuum that was comparable in price. That would have been a nice gesture however I just purchased a new shark vacuum three months ago. I continue to explain that A carpet and hardwood floor cleaner is not the same as a vacuum. They apologized and said that was all they are allowed to offer. Unfortunately, I now have to spend another $240 (which is what I paid for it on QVC) on another carpet cleaner. The unit was great while it worked. I'm just disappointed that they would not offer some form of a partial refund or gift card so I may purchase a replacement unit at a local retailer.
Rated 4 out of 5 by mk8 Very satisfied
I love it because I'm an older women, this works perfect for me & helps me keep my carpet clean more often. Very light weight easy to handle. Only draw back, it's hard to find the cleanser.
Rated 5 out of 5 by mythreechildren2001 Solved my problem...but
I remodeled my house and had laminate floors put in throughout. I was using the swiffer wet jet which was useless. I rarely turn to QVC, but fate was on my side when this product was on air! I am so happy with this product. I don't mind cleaning my floors at all, and before I dreaded it like the plague. It gets my floors CLEAN! My 14 year old daughter who is sometimes given that 'chore' doesn't even mind, because it is so quick...and believe me that is saying something!
That's the good...now for the bad. I can't see how this could ever be pitched as a carpet cleaner. I've tried it on a very flat, no l pile rug and it just doesn't work. Fortunately I did not buy it as a carpet cleaner. I bought it as a solution to clean the laminate floors and it has exceeded my expectations.
Rated 1 out of 5 by Silverd So frustrated
It's hot outside and so thought I'd stay inside, unpack my Sonic Duo and clean some floors. For the life of me I COULD NOT get the handle to click in. I called Shark to see if they could give me a hint, but they said it was easy - line it up, push it in till it clicks! I must have tried this a hundred times. Too many times definitely! It seems like a plastic type material so luckily it did not crack or break, but without a sturdy handle on it - useless! Back it goes! And the rest of the story - packing it all back up was a hotter process than it is outside! I will not request replacement of this product because I'm not convinced that it is a quality item,
Rated 1 out of 5 by HAPPYGRANNIE Terrible product
So sorry I pitched this product. Nothing else to say.