Rated 4.6 out of 5 by 299
Rated 5 out of 5 by Codder Outstanding Customer Service
I just got off the phone with Shark Customer Service. There aren't enough stars that would be able to express how wonderful the person from Sharp was. She was patient, knowledgeable and above and beyond in her efforts to make sure any question I had was answered. On top of that, I mentioned to her how much I love the Shark vacuums. I have another that I loved but I had ruined the dust catching cylinder by washing it and trying to dry it too close to the fireplace. (Dumb idea, I know) The cylinder warped and no longer fit the Vacuum properly. At the end of our session this lovely person asked for the model # of my older Vacuum. She told me she was going to send me a new cylinder for my old Vacuum. Understand that this warped cylinder was my fault.
So, if by the very slightest of chances you were to experience an issue with your Shark, rest assure that someone from Shark will give you outstanding help.
Rated 3 out of 5 by Ginnyferg too heavy
I find this sweeper heavy and hard to push and pull. Sorry, but the suction is great!
Rated 5 out of 5 by Shirley char Great
I was a die hard Dyson user; I spent over $400 on my Dyson when it first came out. It was the best vacuum, UNTIL I purchased the shark!! I didn't think I would ever use another vacuum. I watched the broadcast one night and thought, why not try the shark rotator. QVC is wonderful about accepting returns so I didn't have anything to lose. Best decision, this vacuum is GREAT!! Dyson just lost a customer. Lifetime Shark customer and it was under $200!!!!!!!!
Rated 5 out of 5 by Shelbird13 My WOW Moment
I've never liked upright vacs and have consistently purchased canister models which were very reliable. But when time for a new one came around I read the reviews on this Shark model and they convinced me to try it. WOW!!...So glad I did! This vac far exceeds my expectations. Before I vacuumed with it, I used my canister to clean my carpets...then vacuumed again with the Shark. The amount of dog and cat hair that came up with the Shark was unbelievable! I never would have imagined the canister vac was leaving so much dirt behind. The Shark is lightweight, easy to maneuver, and the upholstery attachment is phenomenal at removing every bit of pet hair. Buy this vac...You won't be sorry!
Rated 2 out of 5 by Verified Reviewer Very Disappointed....Defective Vacuum!
Shark Vacuums Do Not Work on High Shag or High Pile Carpets! The Brush Stops Working Immediately! Then, all you have is the suction to try to get deep dirt out of a High Pile or Shag Carpet! That Will NOT Work! The Vacuum seems to work ok on low carpet but don't suck up the corner of a rug because the Roller Bush Stops Immediately! I didn't try it much on low carpets as I have High Pile Shag Carpets. This is not the Vacuum for you if you have a High Pile or Shag Carpet. I was so excited to receive this Vacuum......What A Huge Disappointment. My husband messed around with it for hours trying to get it to work. No Such Luck! It must be Defective. QVC Customer Service Is Great and Had Me Send It Right Back. Now, the search is on for another vacuum! I thought this Vacuum was the answer. Disappointed.
Rated 5 out of 5 by Jazzman Best vac ever
Love this vac. So easy to use and so powerful. Never thought I would like to vac but this has changed my mind.
Rated 5 out of 5 by DKBB Powerful little beast
This Shark is a powerful and versatile little beast. It cleans hardwood floors and carpets equally well, and the pet brush is wicked good on upholstry.
Rated 5 out of 5 by YaYe Best Vac Ever
This vacuum is amazing ! We are so happy we bought it. So powerful. It really does the job. We highly recommend.