Rated 1.8 out of 5 by 17
Rated 1 out of 5 by marlenefelton Worst purchase ever
I was very disappointed in the power mop. It did not do a good job cleaning the floor and it kept shutting off for no reason. I returned for a refund
Rated 2 out of 5 by Kena60827 Very disappointed
It works great on my tiled floor but the handheld features are useless. There just is not enough power. I tried it on grout and my stove, it made absolutely no difference and I ended up using the old fashion scrub method to clean both. The cord is way too long and there should be an on/off switch. The only way to turn it off is to unplug it while it is still steaming hot, I experienced sparks flying from the socket. The place where the water is, is too small and I have to refill 3-4 times for 1 room. I'm thinking about returning it.
Rated 1 out of 5 by methromonkeypoo Very Expensive!! Not Real Impressed!
This steam cleaner is not worth its price... Definitely go with a less expensive one and get the same or better results. Here you only pay for the name Shark...
My box came smashed opened and re taped, and badly it had no instructions and is not super explanatory. Really this one was $165 and the $85 works the same
Rated 1 out of 5 by gk510555 piece of junk
This product is a piece of junk. It lasted about 10 moppings for me and less for my Mom who also purchased one. Even when it worked it didn't get the floor clean. I hand moped it once after I used the Shark and you should have seen all the dirt that came off the floor. Don't waste your time.
When I called the troubleshooting line they offered me a special price on a new one that was the same price I paid and then I had to pay shipping on top of that. I told them I was not interested.
Rated 1 out of 5 by Letitia H Poor Quality
I first bought one from the store that lasted about a year, I didn't use distilled water in that one. I bought the new one late June 2014 & "mopped" my floor last night--what a disappointment & a waste of time. I used to like Shark Products, but they die so quickly. I may look for other steamers in the future, but I think I'll stick with the disposable mop pads you can buy at the store for mopping my floor.
Rated 1 out of 5 by Verified Reviewer Disappointed
Ordered several months ago but did not review until I happened to see it on again. After only a few uses my mop quit heating and is no good any more. Did not want others to order thinking it was a good purchase. However today I have took the plunge and bought Shark vacuum. Keeping fingers crossed.
Rated 1 out of 5 by 14me Should last, ordered a few years ago. Now inop
With a name like Shark, They should last. To replace a steam mop every few years is crazy!
Rated 2 out of 5 by jag1265 Old one was better!!
very disappointed. Had old Shark Steamer and thought this would be as good. It's not .
It makes a funny noise when its on, not sure if it is because of the removable hand held section. .
Not what I expected. Does not have the power the other one had.
The only good thing is that it is compatible with the different shaped heads from my old one.