Rated 4.6 out of 5 by 57
Rated 1 out of 5 by ellie_may Horriable on thick carpet!
I have Mohawk "SILK" carpet and this vacuum is awful! The vacuum needs a height adjustment, I have dialed the suction to its weakest point and it is still EXTREMELY hard to push, I have to use both hands to push it and I'm no weakling! I have a cat and cat litter pan on this carpet and it takes several passes over the same spot just to pick up the cat litter! It seems to push the cat litter, I really think it needs a height adjustment. Which would help with both problems I have.I do like the features it has but I HATE the way it vacuums on carpet. I am looking to purchase a different vacuum.
Rated 2 out of 5 by Sunnygirl2 Just An Ok Vacuum....
This vacuum has ok suction & is light weight. The difficulty is in emptying the cannister & how fast the suction clogs. Because I have a dog who sheds year round (think miniature Golden Retriever)...I have a pet hair problem, and this vacuum struggles with that. In fact, I can finish vacuuming & there's still dust/dirt on my hard wood floors! It's maddening. Because the cannister & hose clog constantly, it requires multiple emptying trips. I have to put my hand in there to pull out all the stuff - pet hair clogs it. The lid & bottom pop right open, and it would be fine for dirt/dust, but with pet hair, not so much. I have to wash my hands every time I empty the cannister....and who wants to touch that stuff?!? Additionally, I have to constantly service it - hair gets wound around the roller & wheels. Even tho I'm constantly "servicing" this vacuum...but it's a small price to pay for a great dog. Would be a great vacuum for someone without a shed-heavy pet because it maneuvers nicely & is lightweight 12lbs (I have stairs). Also a struggle - it won't do edges well at all without the edging tool, even on hardwood floors, so it requires a constant tool swap while vacuuming - this is a pain, but necessary. Overall, a nice vacuum for a pet-free house, apartment, condo. Not for a big house with LOTS of carpet. So, I'm about to purchase a QVC Dyson Big Ball Animal vacuum & throw some money & technology at my challenges!
Rated 5 out of 5 by Cheryl B57 WORKHORSE
I have owned this vacuum for 4 years now and believe me, it's taken a beating and then some....keeps on ticking no matter what. Just recently had to replace a small hose and also replaced the HEPA filter and the sponge filter. No problem. It has cleaned up everything with no problem. LOVE THIS....
Rated 5 out of 5 by Leidi AWESOME VACUUM!
I purchased this vacuum 10+ years ago. It has been an excellent vacuum since day one. I am now ordering another Shark Vacuum so that I can bring this vacuum to my office.
I have never once had an issue with this vacuum. I have used it to clean my home and also to use professionally when we have rehabbed homes. It is light weight and has very powerful suction. If you wash/replace the filters it is just like brand new all over again. I have used it so much that the hoses are starting (after 10+ years) to crack, but the rest of the vacuum operates the way it always has.
And although I need to replace some hoses after all this time, this vacuum has performed far beyond my expectations and I have never spent any extra money on parts or service for it.
My mother and sister both have a dyson and I have tried their vacuums at their homes and I was not nearly as impressed as I was with this vacuum.
So, if you see this vacuum refurbished in a store for sale, it is because it STILL WORKS and is probably way older than you might imagine!
Rated 5 out of 5 by bigmama best vacuum ever
All of my married life (53 years), I have searched for the perfect vacuum. From the most expensive to the least expensive; I have finally found what I have been looking for. It is easy to use and I could not believe the cleaning power.
Rated 5 out of 5 by leaderdog best purchase ever
I have purchased 3 orecks over the years and this by far has been the best I love it.
Rated 5 out of 5 by Liesel1952 Love my Shark
First of all thank you so very much for your quick delivery. Received it 2 days earlier than expected.
I love Shark products, I had purchased the shark vacuum and carpet cleaner for my daughter directly from Shark, but I found it more economical ordering from Qvc.
It's easy to put together and I vacuum right away and it did pick up more dirt even after I had just vacuum with my old Hoover.
Again thank you so very much.
Rated 1 out of 5 by liah Unhappy Camper
I had a friend with an account with QVC order me the Shark Navigator Lift-Away Upright Vacuum, sort of lavender in color. I went to her house, paid her the about $150 and went home to use it right away. At first, I was fascinated and a little pleased at its ease. I then gave my upright Bissell, that worked well and was bagless, to Goodwill. I have to use the Shark daily due to cat hair. I have a small apartment and I do not move the furniture around but do try to use the little Shark brush to vacuum the cat hair off of the furniture. The only place to attach the brush is when you pull the suction Extension Wand off where indicated. Well, 9 times our of ten the vacuum falls over because the wand does not extend. I feel there should have been an extension wand included as most vacuum cleaners have. Also, the vacuum falls on the fall very often due to not being balanced well.
My friend that purchased it for me has had her Shark, the same exact one, and it no longer has suction when she uses it on the hardwood floor. That is really odd.
Recently I went to Big Lots to get some small items and in their vacuum department I found the exact same Shark, only it showed it was a Reconditioned Vacuum. That tells me there are many problems with the Shark.
I am on a limited, very limited, income and would I could never afford to purchase this vacuum again. I know now that it will not last very long and am sorry I gave my Bissell away. I will say that I like the way the Shark rotates and lifts off. I just can't lift it off to vacuum dusty walls and have no stairs since I am in an apartment. My age is 70 so vacuuming is very difficult for me anyway.
I hope at lease this Shark will last longer that a year since that is the warrantee period.
Thank you. LIAH
Rated 1 out of 5 by LILBADD1983 HORRIBLE
I PURCHASED THIS VACUUM AND IT LOST SUCTION A MONTH AFTER I BOUGHT IT. I CONTACTED SHARK WHOM HAD ME TROUBLESHOOT IT WITH NO LUCK. I SPENT 80.00 ON A NEW ONE FROM THEM TO ONLY HAVE IT DO THE EXACT SAME THING THE FIRST ONE DID!!!!! NEVER AGAIN!!!!!!!
Rated 1 out of 5 by Kimberly_h Vacuum falls apart after less then a year
When I got this vacuum I was initially satisfied with how well it cleaned my floors along with being lightweight & easy to maneuver. But, after about 9 months (& using the vacuum 2-3 times a week) I noticed that the hose had a crack. When I called the manufacturer to buy a replacement I was told my only option was to buy a new vacuum from them for a reduced price (I think it was around $120.00). Since all I wanted was the replacement hose I declined & taped the crack in the hose with duct tape. Within 2 months of the initial crack in the house other cracks appeared & basically both hoses on it are almost completely wrapped with duct tape to cover all the cracks in the folds of the hoses.
A few months ago I was given a Dyson & I was so glad I hadn't purchase the replacement vacuum since the Dyson picked up so much more dirt/pet hair then the Shark.
If you need a vacuum for light use or for a small area (I was using mine to vacuum approx 2000 sq ft of carpet & 1,500 hardwood) then this might be a good option. But, for our needs I learned you definitely get what you pay for!
Rated 5 out of 5 by Mary2015 Wonderful decision to purchase
I love this vacuum! Light, easy to use. Was amazed at how much dust this unit picked up after using a more expensive band vacuum for the lat 2 yrs. What more could you ask for?
Happy customer would recommend to everyone.
Rated 5 out of 5 by TwoTacoNancy Best Purchase EVER
I live in senior housing, and have a small living room. I vacuumed yesterday, and my Shark came today. I put it together, (easy) and ran the sweeper again in the living room only.
OMGosh! The dust bin was jam packed full. I was astonished at the amount of filth I had been living in. The Shark practically runs itself, kinda like a self-propelled lawnmower. It actually almost pulls itself along. I'm so proud of it that I almost feel like displaying it in the living room! Happy, happy, happy dance! Thank you QVC!