Rated 1 out of 5 by 2
Rated 1 out of 5 by Deborah K Not Satisfied
The vacuum worked fine but the hose that is located on the bottom of the
vacuum cracked. The suction of the vacuum was compromised. We actually tried to duct tape the hose but it just never worked right after that. I ended up throwing it out!
Rated 1 out of 5 by needmoreinfo Love the vacuum, hate the 5 year warranty.
Thought I had gotten a good deal with a 5 year warranty until I needed it. The catch on the fastener of the dirt receptacle broke off recently and I called about a replacement' I was told I needed to find a box that the receptacle would fit it to return it, then I would have to pay the shipping to return it, pay an additional $19.95 for the repair, and also $19.95 for them to return it to me. The fastener must have been defective because it broke while being reattached to the vacuum and had not been dropped or bumped at all while using it. This was never disclosed in the online presentation, or order form. I would have never purchased it if I had known this.