Rated 2.5 out of 5 by 4
Rated 1 out of 5 by karen44 Terrible mattress. Terrible warranty Terrible Co.
I didn't buy this exact mattress but I bought the SERTA PERFECT SLEEPER PROSPERITY EURO TOP. I've had it for 4 years and it does sag more than 1 1/2 inches. Now SERTA wants me to send $50 to have a rep come and look at it. The warranty was suppose to be for 10 years. TERRIBLE company that charges to have rep come out and with all the other stipulations. Please read other comments about Serta. Would never buy SERTA again.
Rated 1 out of 5 by dotti2161 WORST MATTRESS EVER
We purchased two King Size Beds, Perfect Sleeper.
After two years they have 'Hammocked'. Both beds look as though we have ghosts sleeping in our beds.
I work nights four nights a week, and my husband is home every night to sleep in the bed. We turn the mattress as advised. We have a water proof mattress cover on the bed.
My daughter sleeps alone in her bed, and turns her mattress regularly.
We made a complaint to Serta, and after three months we had an independent person come out to inspect the beds. We had to pay for this inspection.
The end result is that our mattress is not defective, as it only dips 1 inch.
Our daughters mattress was deemed defective as it dips 2 inches on both side, but she has a small stain on the mattress, which was a spilled drink she was unaware of.
Due to this they will do nothing for her bed as it is deemed unsanitary.
What do they do with defective mattresses anyway, recover and sell them.
To sit on our bed is like sitting is a great big V
It feels like a mattress made of Horsehair from the 1920's
What do they do with defective mattresses without spills???
I would never buy another Serta Mattress. The independent inspector told us that Serta is his best customer. Why?????
We now have to purchase two new beds.
The warranty is not as described. READ THE SMALL PRINT
All that glistens is not gold
Rated 3 out of 5 by Gemi Underwhelmed
I have been waffling about buying a new mattress for a long time after sleeping on a dreadful futon pad for a few months, and after that bad experience I really wanted to invest in a mattress. So at $700 for a twin mattress I expected to be completely satisfied.
I was really excited to try it out when it was first delivered, but when I sat on it and laid down on it, I was instantly disappointed. It was too firm for my tastes and not plush like I was expecting.
I gave it a chance, hoping that my body would adjust and I would get used to it, but I'm still disappointed.
I don't sleep well at night. My back hurts in the morning as well.
I suppose if you like really firm mattresses, this is for you. I felt like it was advertised to be really soft and plush, so I was naturally disappointed. I will be trying out another mattress, maybe without a pillow top.
Rated 5 out of 5 by Mamu WOW!
I really hesitated getting this as I was worried about putting out this money without actually feeling, laying on and seeing this mattress set.
Well, I was not disappointed when it was delivered. The look and feel was very nice. But the test would be sleeping!
So, I waited a couple weeks before writing this. I can tell you that I have been sleeping very soundly for the first time in months and maybe years. I am amazed at how well this mattress supports my body without feeling hard, lumpy, or unyielding. I do not wake up with a sore back. I do not wake in the middle of the night feeling pressure points on my hip or knee areas. I am very happy with this purchase and recommend this mattress set to anyone.
Also, the delivery went without a glitch and they took my 12 yr old mattress set away.
Very pleased and well rested customer!