Rated 2.7 out of 5 by 53
Rated 2 out of 5 by evisione last time buying a mattress online/on air
Let me start with saying that delivery times, setup, price .. were all exceptional. If I could only say the same thing about the mattress. We purchased this mattress last year when it was a TSV and got a great price! Within a month, my husband started having some shoulder issues. We didn't associate it with the bed. Turns out the inner springs were causing pressure points for my husbands shoulder, his back, and my hips. Everything appeared 1-6 months after purchasing the mattress.
when they say that you won't feel a lot of movement on this bed........ oh boy! really? Feels like a small earthquake everytime my husband or I get out of this bed (for reference, we purchased a king size). The frame, headboard, etc are all in excellent condition and have been tightened down, etc before accepting delivery of the serta. PLUS, the box and the mattress itself are noisy! squeek squeek!
our sleep has suffered immensely over the last year between feeling movement of our partner, pressure points, and various mystery squeeking in the middle of the night anytime one of us moves.
The mattress itself has held up well tho, no real sagging to speak of.. no real 'personal' dents. I think that this is a good mattress, just not the mattress for us.
(we just purchaed a different mattress - memory foam and pricy - and gave my son this mattress & box set as he was in need of a new bed. He seems quite content. But then again, he's also 27 and not falling apart :D)
Anyone considering buying a mattress from online - find a local version first and see if its the right firmness/softness for you... and your partner. It'll save you a headache in the future.
Rated 1 out of 5 by kimi5464 Worst $1000+ Spent on QVC
Sore every single morning. Wish I listened to my gut to return in within the return time but just didn't want to go back to an air mattress since it takes so long to get another. Only ordered through QVC because of quality and easy pay. Big mistake for such a big purchase.
I thought when I bought this it has great reviews.
Rated 1 out of 5 by CNI Awful
Incredibly uncomfortable initially. Previously owned a foam mattress so, I thought my body needed to acclimate. No sooner did I start to feel comfortable on this mattress then I noticed it was sagging quite a bit on both sides with a lump in the middle. Also, have been waking up with aches and pains in my hips and shoulders. We have had this mattress for almost a year and I regret the purchase and wish we had returned it!
Rated 3 out of 5 by PatsyJT Not what was promised...
I can say this mattress and box springs set is a vast improvement over what we have been sleeping on for the past 20 years. I can also say it does not live up to the promises made in the presentation. One of the main reasons we purchased this particular set was because it said you would not be able to feel when the other person gets into bed or gets out of bed....in our case this is not true. The first night we slept on it, I could feel every time my husband moved and he knew exactly when I got into bed. We debated on returning and even called to see what the procedure would be to return. Since we had already given our old mattress set away...we would have had to sleep on the floor until we could purchase something else... so we decided to keep it. Most definitely sorry we made that choice.
Rated 1 out of 5 by RevRoger Very disappointed!
I am sorry, but this product does not meet my expectations! It was delivered in May, and already the mattress is breaking down. There is a significant hump in the middle of the bed, with the side that I sleep on sagging on the edge of the bed. This is the second bed that I have purchased from QVC. Last year I purchased a Queen size for my 91 year old mother. Unfortunately, it, too, did not meet the expectation that I had in the product. My mother weighs about 110 lbs and the bed has a trough where she sleeps. The tips for reviewing suggest that I not use inappropriate attitude in my review. I have succeeded in doing just that, but I am greatly disappointed! I did purchase this on the payment plan. Unfortunately the 30 day return period has expired. Lesson learned!
Rated 1 out of 5 by philsgirl1 Very Cheaply Made
My husband and I have been sleeping (I use this term loosely) on this mattress for almost a year. This is one of the worst purchases I have ever made. The quality of this mattress is suspect. It weighs next to nothing, which should have been my first clue to send it back. The transfer of motion is ridiculous. My 13 lb dog makes the entire bed move. We have not gotten rid of it yet because for my family this is a major purchase. If you value your sleep (and your health) do not purchase this mattress. I am very disappointed that QVC would allow such a product to be sold under its name.
Rated 1 out of 5 by silvermink I wish I hadn't
I purchased this because the way it was presented. I wish they would recall this mattress.
I'm one unhappy Qvc shopper.
Rated 1 out of 5 by Doc Too Very, very uncomfortable!!
I purchased this king set in November. It is now August, and over the past three months it has gotten progressively worse! I cannot sleep anymore, constantly tossing and turning, I wake up with really bad back pain as well as shoulder and hip. The bed creaks and groans, you can hear the springs. It is just me and my 12lb dog, and this bed is broken down in less than one year. Six months really!! It was a waste and certainly not "luxury" nor similar to beds in "4-5 star luxury" hotels. It is horrible, really, really bad. The bed sags toward the middle, has lumps and bumps, and feels like a wood or wire plank down the middle. The best way to buy a bed on QVC is to read the reviews carefully. And if there are only a few reviews steer clear. There were only a few when I bought it, but now I'm seeing ALL of the reviews and are primarily bad, bad, bad! Do not buy this bed unless you only need it to decorate a bedroom and no one sleeps on it!!