Rated 2.8 out of 5 by 50
Rated 3 out of 5 by PatsyJT Not what was promised...
I can say this mattress and box springs set is a vast improvement over what we have been sleeping on for the past 20 years. I can also say it does not live up to the promises made in the presentation. One of the main reasons we purchased this particular set was because it said you would not be able to feel when the other person gets into bed or gets out of bed....in our case this is not true. The first night we slept on it, I could feel every time my husband moved and he knew exactly when I got into bed. We debated on returning and even called to see what the procedure would be to return. Since we had already given our old mattress set away...we would have had to sleep on the floor until we could purchase something else... so we decided to keep it. Most definitely sorry we made that choice.
Rated 1 out of 5 by RevRoger Very disappointed!
I am sorry, but this product does not meet my expectations! It was delivered in May, and already the mattress is breaking down. There is a significant hump in the middle of the bed, with the side that I sleep on sagging on the edge of the bed. This is the second bed that I have purchased from QVC. Last year I purchased a Queen size for my 91 year old mother. Unfortunately, it, too, did not meet the expectation that I had in the product. My mother weighs about 110 lbs and the bed has a trough where she sleeps. The tips for reviewing suggest that I not use inappropriate attitude in my review. I have succeeded in doing just that, but I am greatly disappointed! I did purchase this on the payment plan. Unfortunately the 30 day return period has expired. Lesson learned!
Rated 1 out of 5 by philsgirl1 Very Cheaply Made
My husband and I have been sleeping (I use this term loosely) on this mattress for almost a year. This is one of the worst purchases I have ever made. The quality of this mattress is suspect. It weighs next to nothing, which should have been my first clue to send it back. The transfer of motion is ridiculous. My 13 lb dog makes the entire bed move. We have not gotten rid of it yet because for my family this is a major purchase. If you value your sleep (and your health) do not purchase this mattress. I am very disappointed that QVC would allow such a product to be sold under its name.
Rated 1 out of 5 by silvermink I wish I hadn't
I purchased this because the way it was presented. I wish they would recall this mattress.
I'm one unhappy Qvc shopper.
Rated 1 out of 5 by Doc Too Very, very uncomfortable!!
I purchased this king set in November. It is now August, and over the past three months it has gotten progressively worse! I cannot sleep anymore, constantly tossing and turning, I wake up with really bad back pain as well as shoulder and hip. The bed creaks and groans, you can hear the springs. It is just me and my 12lb dog, and this bed is broken down in less than one year. Six months really!! It was a waste and certainly not "luxury" nor similar to beds in "4-5 star luxury" hotels. It is horrible, really, really bad. The bed sags toward the middle, has lumps and bumps, and feels like a wood or wire plank down the middle. The best way to buy a bed on QVC is to read the reviews carefully. And if there are only a few reviews steer clear. There were only a few when I bought it, but now I'm seeing ALL of the reviews and are primarily bad, bad, bad! Do not buy this bed unless you only need it to decorate a bedroom and no one sleeps on it!!
Rated 5 out of 5 by cat20dog Great Looking Bed!
Just received delivery of our new King size bed! The delivery was flawless and very professional ! I will update my review after I sleep on it for a couple of weeks...
Rated 1 out of 5 by Taurean Too Firm - Want My Old Mattress Back
It was time to switch out my mattress, trusted the brand and QVC. This mattress is uncomfortable, I wanted to give it time, but regret this purchase. There is nothing soft about this bed. I am trying to figure what to do to return this mattress...too expensive to settle. Will call QVC rep to find out what are my options. Lesson learned. No one should by a mattress they cannot try out...
The host should be careful with their descriptions...say what it is! Not push a product while sitting on it and convincing the viewer it a great buy! Especially when it this expensive.
Rated 1 out of 5 by shopper sally SORRY I PURCHASED
Within 3 months it was sagging with craters where we laid wjth hump in middle and hard to roll over. It was like rolling up hill. Did everything suggested in manual like flipping mattress and having 4 slats. Nothing helped! Called Serta and wanted me to pay for Rep to come out and inspect for defects and that still didn't guarantee a new mattress. Plus I would have to pay S&H on new one.Next time I will go to local mattress store and purchase I no they will stand behind your purchase. And I won't be buying Serta