Rated 2.7 out of 5 by 26
Rated 1 out of 5 by MrsMalloy awful!
I had my old mattress for about 5-6 years bought from the warehouse store. It sagged in the middle quite a bit so I decided to buy a new one which was a very big purchase for me. They said in the presentation this was resistant to sagging and that it had the hotel version of support so I thought it would last a long time. Well, IT DIDN'T. Six months later I'm sleeping in a ditch and its getting worse! I try to sleep on the sides but find myself rolling into the middle again. I'm actually sick about it because I can't afford another mattress. I have a bad back and this is aggravating it. I'm beginning to think QVC is not reliable.
Rated 1 out of 5 by friendlySu Bad news
This mattress was perfect for the first 2 months. Then it started to sag and has gotten progressively worse so that I am now having to sleep on an air mattress. I even tried a special mattress topper. To make matters worse, I'm still paying for it on easy pay. I cannot sleep on it because it sags in the middle so badly, I got it as a today's special value, but it was a HUGE mistake to buy. This mattress is bad news. (I reviewed this earlier but it was never posted. Let's see what happens this time.)
Rated 1 out of 5 by typenamehere Do not buy!!
I'm writing this to hopefully save someone from wasting $700+. When I first received this mattress I was happy. It was comfortable and didn't cause me my usual hip pain. 6 months later there's a huge sag in the middle where I sleep and the pain from my hip is so unbearable I sleep on the couch. I even spent an extra $800 on a new bed frame and foam topper trying to "correct" the problem to no avail. I am 26 years old and on disability, I can't afford to waste this kind of money! I love QVC but this is leaving me feeling a bit bitter. I wish they would do the right thing and refund me my money! But I know that's a pipe dream. Please, I urge you. Don't buy this!
Rated 1 out of 5 by Bell9088 Poor choice of a mattress
I previously wrote a review on this product but never got post to comments, let's see if this one makes it. Please before purchasing a mattress any mattress off TV read and take comments in to consideration very careful before making a decision. I love Qvc and been with them for many years so much so that I am call the Qvc queen never had a problem until now, this mattress set was the worst experience of my life. Please read comments and know when shopping for mattress the stores are there for a reason. The white glove service was excellent, but trying to return a bad mattress set was awful and yes it does Sag! Please do not purchase you will regret it. It's been a month and still going through the return process
Rated 1 out of 5 by trishy10 no more sertas
purchased tsv received in dec. 2015. March 2016 devoloped a huge lump on one side, sagging on the other side. received new mattress in august of 2016. two days later had the same issues but worse lump. waiting for the mattress marshalls to come and inspect again. This is the last time buying something like this from qvc. there was no support from them.
Rated 5 out of 5 by NancyKay I love it!
My body used to ache from head to toe every morning. I just thought it was because I worked a couple of twelve hour shifts at the hospital on a bad knee. The morning pain is gone. I am so thankful I watched the video which educated me to morning pain and stiffness.
Rated 3 out of 5 by Virginia2015 What white glove Delivery
Received mattress/box spring today. Dust cover was not attached 3/4 the way around. Mattress is puffy at the top. I'll try for a couple of weeks. There was no white glove delivery. The guys couldn't get out fast enough and said it was the hardest they'd worked all day because they had to relocate my automatic adjustable bed. Will see what kind of sleep I get, may be a return.
Rated 1 out of 5 by carter Very disappointed with Serta
Sagging on side and center is like sleeping in a hole purchased another brand from Qvc did same disappointed contacted Serta waiting for someone to come to my home for inspection.