Rated 4.2 out of 5 by 50
Rated 2 out of 5 by ozzy Not comfortable
We purchased this mattress because the demonstration was VERY convincing how ever there were no reviews to go by. It took one month to get it, and we received it damaged. One side of the mattress was sunken in, and it made a crunch sound each time we got in and out of the bed. We had to call for a pk up and return and then we had it exchanged for another of the same kind. Its been over 2 wks with the new mattress and we are still not satisfied with the comfort of the harmonize ck mattress. We have back aches and shoulder pain we didn't have before. The mattress feels firm but with no support. We are side sleepers which this mattress is not good for. It said it prevents you from rolling off , we found it to be not true, you slide off and feel your on a slant. We called to see if we could up grade but the sales rep on the phone was no help with guiding us, she suggested us to go to stores to find sertas to check them out in person and do our own home work, which we found out at most stores didnt have the sertas QVC was selling on there web site.
QVC does have great prices on all there mattresses but we are not going to keep this mattress or exchange it for an up grade, we will go back to our beautyrest brand we had before getting rid of it for this serta. We are now out of a mattress! The delivery service does take time to pk up and deliver to your home. FYI QVC has been taking our payments out of our acct already and because of how long it took for them to deliver it we had no chance to ascertain the quality and comfort of the mattress before payments started.
Rated 1 out of 5 by olnavy Not Made Well At All
From the minute the delivery guys left I could see it just didn't look right. The bottom of the mattress is about 2 in shorter than the box spring, and then the pillow top is smaller still. The pillow top is only 81 in long and 70 1/2 wide. This is a CalKing, or support to be. It replaced a Cal King that was over 10 years old, the sheets on that old bed fit tight and like a sack on this new one. It's just not made the standard Cal King size of 72" x 84". Called to have picked back up. QVC service very helpful as alway, thank you guys. Serta what's up with this low quality?
Rated 5 out of 5 by Apples Sleeping like a king
Love our new bed. Getting the best sleep ever! Waking up everyday feeling rested and refreshed is amazing!
Rated 1 out of 5 by Jackie27 toooo soft
I bought this pillow top a year ago and it felt so great in the store. Cushy, yet firm. But I will never by a pillow top again! They sag very quickly and my back, neck, and shoulders are achy every morning. I even returned the first pillow top and got a firmer one and thought I had solved the problem. Two months later, it is dipping so low where I have slept that night. If I move myself to the area I didn't sleep on, it feels great. But that firmness never lasts throughout the night! It was so expensive and I can't shell out more money for another bed so I am going to actually remove the pillow top...fingers crossed this takes care of the issue.
Rated 5 out of 5 by Melody Excellent Product
This product is great for a good night's sleep. Love it!
Rated 4 out of 5 by Strip12 Good buy
Overall has been a good investment. A comfortable good nights sleep.
Rated 5 out of 5 by Pammy That's Great Serta Perfect Sleeper.
My husband and I sleep on Serta Perfect Sleeper Ambition Euro Top mattress. We Love it. It also makes my back feel better.
Rated 4 out of 5 by shel how i love my mattress
i love how comfortable my bed is i always wanted a pillow top i had a previous and it was cfheap sunk in the middle it was only a year old when it did this