Rated 3.5 out of 5 by 14
Rated 1 out of 5 by Deermargie Worst purchase ever
This mattress is only 15 months old and it is already completely losing its shape. It is caving in the middle and is getting worse every day. I'm so sorry I purchased this mattress. Feel like I have thrown away money that I could not afford. I have bought a number of items from QVC but I will never buy another thing from them. It is inferior product.
Rated 1 out of 5 by Reyna_E Not Best Quality, definitely the not best delivery
The quality is to be expected for the price. But we paid for in home delivery and disposal of old mattress. They will NOT take your old mattress if it's not the same size mattress of the new one! Mine was actually a full, and bought a queen, and they still wouldn't take it. I will now have to pay to dispose of it and take it to the landfill myself.
Rated 5 out of 5 by Bigun67 Mattress is Great
I replaced a lemon of a mattress for my daughter. Recently I had purchased a King Size Serta mattress for myself and it is super to sleep on. So I decided to stay with the brand and am not disappointed. This one is super comfy and conforms nicely to your body. The delivery and setup was awesome again. The delivery people are nice, clean and very respectful.
Rated 2 out of 5 by Elliott173 Too soft
Received the mattress after 9:30 PM, 2nd attempt at a late delivery. The mattress is flimsy and worse than the one I was replacing.
Rated 5 out of 5 by CynthiaD Good Purchase
The ordering was seemless and the delivery guys were the best. They did it all!
Rated 5 out of 5 by Lisann326 First time Serta Buyer
We bought Serta because of the 6 easy payments and have truly enjoyed our choice of mattress. This is probably the most comfortable mattress we have owned. We have paid double for pillow tops and silk top and cotton top summer winter, but nothing compares to how much we enjoy this mattress.
Rated 1 out of 5 by therersa Worst purchase ever
I was not even done paying for this bed when the middle began to sag. found out that this is a problem with all serta mattress tops. Wish I would have known. Now I am broke and still need a new mattress.
Thanks for nothing Serta.
Rated 5 out of 5 by Mo-001 Far surpassed expectations
I researched beds online for weeks and weeks. I thought it would make sense to start with mattress specialists and then also looked at some other sites where I thought I might get a really good deal. The fine print goes on forever on some of those sites! Fine print combined with some marginal reviews and they all scared me off. So I came "home" to QVC where i know i can get a good deal and I can trust the service and the return policies are clear and straightforward and I got the best bed I have ever had, on 6 easy payments. It was delivered by Serta's delivery service company which is also fantastic. They said it could take up to four weeks but I had it in ten days. :-D They were in and out of my house in about ten minutes and my old broken bed was gone with them. I was a little worried because I just had my walls painted and was worried that they would smudge up the walls in my narrow hallway. Nope. Not a bump or mark of any kind.
This bed is so much better than I even hoped.... I am a side sleeper so I knew I needed a softer top and it is just perfect. I cannot remember the last time I got up and felt no pain in my hips or shoulders. I have had the bed about a week now and I feel so good. The only problem is that I am not a morning person anyway so now i REALLY don't want to get up!