Rated 3.2 out of 5 by 6
Rated 5 out of 5 by greeneyedlady922 ignore Complaints
I almost didn't purchase this mattress, because of a complaint that it was so light that it slipped across the foundation.
I found out from the delivery men that that is impossible unless you're using a bedskirt that covers the NO SLIP GRIP that is on top of the foundation. This is not a lightweight mattress, in anyone's imagination.
So take the bed skirt off and let the grip material do its job.
The only reason I finally purchased it, was the fact that my daughter has the same one from QVC. She loves this product. She said ignore the compaints. So glad I did.
Rated 5 out of 5 by giddy up I Am A Happy Sleeper
I purchased the full mattress. Having never done this before untested I was a little worried about the results. The delivery crew was quick and great, they removed the old mattress and box spring too. There was a slight delay in the delivery due to the blizzard but they got here soon after. This mattress/box spring is much taller than I am used to but easy to get up into bed and finding out it is even easier to get out of a taller bed since I don't have to bend as much at the knees getting out.
The man hosting the Q shows said this bed is a 6 or a 7 on the plushness scale, 10 being the most plush....I think that is a fair representation of this mattress. It is very cushy and soft on the very top few inches, but just beneath there is a nice firmness that gives great support for my back. I like to sleep in all positions, sides most frequently, followed by back and even on my stomach at times. My old mattress was making it hard on my stomach because of the slight sag that developed in the older mattress. The new Serta seems to keep my back and body ergonomically correct no matter what position I choose and I can even sleep comfortably on my stomach again!
I have been sleeping on it for 10 days. I don't get some of the complaints about it being flimsy, bouncy or hard. It is none of those things. You cannot feel the springs either. I can sleep all the way to the edge of the bed without feeling like I am falling out or that the sides are crumpling under my weight (150 lbs). Truth be told the first night I tossed and turned a bit because I wasn't used to the overall feel of the bed and it felt foreign to me compared to my old slightly saggy mattress. But from night 2 onward I have easily become accustomed to the feel and love getting into bed at night or whenever. It really is a luxorious feel on top, soft and supportive just beneath.
So far I am feeling like Goldilocks taking a chance on this bed the way I did. It is nice to know that it is freshly made too, mine had a build date on the sticker of 1/19/16. Now that is what I call fresh, no telling how old some of the beds are in other venues that you might decide to buy from. So glad I gave this a try.
Rated 5 out of 5 by Brianb A wonderful night's sleep
I am very happy with the purchase of this mattress. It's exactly what they said it was, so comfortable and plush yet I feel the full support underneath. The big problem with this mattress is you won't want to get up for work in the morning, thank goodness for the weekends so I get to stay in it a little bit longer. Thanks Serta and QVC for a wonderful night's sleep.
Rated 1 out of 5 by mimik262 Absolute Disaster
It is taking forever to get this. I started trying to cancel over a week ago and the order resets every day. Just got a call about my scheduled delivery tomorrow. There is no scheduled delivery- no one ever contacted me. They want to reschedule a delivery I never agreed to for three weeks from now. I do not understand why I cannot cancel this order. Customer service is not any help. They seem to think UPS will deliver. Really? What, leave it at my back door? Could not be more displeased.
Rated 1 out of 5 by jennyh22 cheap mattress
Not very comfortable It is so light weight it moves around on top of the box spring. I am afraid this mattress will not last. I should have known better
Rated 2 out of 5 by Dianad Cheap Lite weight material
For the sale cost I should have gotten two. These are made cheap and fast. They are Very Lite weight. I needed for guest room so it will not get much use. If it were for everyday use it would not hold up long. I ordered this for the free delivery and set up. I also was worried because of not knowing what "other" used mattress were in the delivery truck before my "New" one was loaded. With the bedbug out break in every city I did not want any hitch hikers. They remove the old bedding and place next to the new on the truck very scary. As Soon as mine arrived I removed the plastic and placed protector covers on box spring and mattress.