Santa's Best 7.5' Upswept Fraser Fir with EZ Power & Tri-Function
Warranty is a Joke
I purchased this tree last year and now have pulled out the tree this year and several strands of lights just flicker and several of lights in random sections do not light even when new bulbs are replaced. After 45 minutes on the phone with Santa's Best customer service and taking apart all of the connections no resolution to the problem of the flickering and the unlit bulbs. I am told the warranty only covers them sending me new light strands. So I purchased an already lit tree so I don't have to worry about the lights and now I have to unstring and restring strands of lights and hope they look as good as the rest of the tree.
Couldn't be happier with this beautiful Christmas tree! It was so easy to put together. Several friends came by before I could decorate the tree, they all said the same thing, it didn't even need decorations!! It was even more beautiful after I decorated it. I have never received so many compliments on my tree. I can't wait to put it up this Christmas.
I purchased one of the trees 2 years ago. On the second Christmas I had 3 string of lights go out. I did all the checks to see if I could get the lights to work again, I could not. I contacted Bethlehem lighting about the problem. They were willing to fix the tree, but I had to send the tree back at my cost. The cheapest I could find was $200 to send it back. I did not send it back. I'm not spending another $200 to fix a $300 tree. They were going to send me three strings to fix it myself. I never received the lights. Be careful. Just know what it will cost you if you have a problem.
I was very disappointed in the tree I received .After setting it up I noticed a few lights were burned out. When I tried to replace them I noticed a short in the bottom section.So it got repacked and returned as soon as possible..That is alot of money to pay for a disfunctional item.
tree came deformed
Bought this tree last year. Easy set up but branches were smashed and there was a large opening in the tree that looked like a cat was sleeping in the tree and left gaping hole. Disappointed. Returned for refund.
Preview Your Review
Purchased this product last year. I loved it was so unique. Loved the tri-function lights. The kids and grandkids loved it. The perfect tree for me. Simply stunning
Nicest tree yet
This tree is very full lights easily and it asembles in a snap
I love this tree! I love that I can choose if I want white or color lights and the fact that the branches are very sturdy. Artificial trees in the past have been somewhat flimsy and the needles have shed off them a ton, but not this tree. Planning on getting another one for our family room.
It is a nice tree, not as full as I thought it would be. Lights are nice but what would be really nice if the color lights would blink in different pattern then fade in and out. My biggest issue is that it doesn't have a plug at the top of the tree for your angel to be plugged in. But over all it is a nice looking tree and I kept it. It's nice to have a tree with color lights instead of all white.
Purchased tree and used for the first time Christmas 2013. The tree was beautiful with the lights slowly changing their different colors but then I noticed a burned out bulb. After close inspection, an entire light string is out. I have another tree I purchased from qvc and have had no problems. I bought this tree because of the new led lights and now I have parts of my tree without lughts. Very disappointed.
I liked the tree
Got this tree , put it up 2 branchesnext to each other did not work. Turned it to the wall used it through Christmas. Sent it back with no problem. I love QVC ! They are an honoralble company. Have never had trouble sending anything back.I think the problem of the trees are on Santa's Best end. QVC can't take every tree out of the boxes and check them.
Love Love Love This Tree!
I purchased this tree for myself and I was so beautiful I actually purchased one as a Christmas gift as well! I just wish it had a rotating stand