Rated 3.1 out of 5 by 21
Rated 3 out of 5 by clockwatcher So sad
I was so excited about this tree because of the ease of putting it together, EZ Power, and the multiple light functions..........but that didn't make up for the poor quality of the tree itself.
Of the three sections, the top and bottom were an acceptable density . But the middle section was terribly thin no matter how you worked with it or turned it. For $400 I am very disappointed and would not purchase again.
Rated 5 out of 5 by Ortiz Queens NY Family Tree
Our family has enjoy this tree for 3 years and haven't had any problems at all. The most easiest tree to set up and to put away. The only thing you have to do is to put up your decorations on the tree and don't forget that skirt.
Rated 5 out of 5 by GaryHam Not Like Most Trees
This tree is not like most artificial trees. First, when you pick up the box, it is heavy. Second, the limbs are not like clothes hangers but they have hinges to fold down. I just put the tree up today and I anticipated that it will last. I would not hesitate buying another one.
Rated 2 out of 5 by Survey Christmas Tree
The tree looked fuller and little wider on TV. Little disappointed in that. The lights were pretty, but the cord has to be a certain angle or else it won't work. Overall I guess it's all right. I just expected more. I did like the remote ability.
Rated 3 out of 5 by Hopeful Girl Too few lights and wary for next season
I love decorating my tree different every year, and felt this tree would be perfect for my decorating ideas... Alas, the tree is about 300 - 400 lights short, which means unless you have a thousand decorations to put on the tree, it is very sparse. I do have to say that the colors are beautiful, and the options are great(although not all of the options work as the instructions say they do- I hate false advertising) and I didn't have a problem putting it together. I will say, after the tree was decorated, it was beautiful, but it was mostly decorations(the most I've ever had to use) After reading some of the other reviews, I am worried for next Christmas(where the trees didn't work the second year) I wish I would have waited buying the tree, until there were reviews. I understand WHY a company oversells a product, I just hate that I fell for it. If you want to spend your hard-earned money on this tree that might only work for one year, and one that you will need to add lights to(unless you want a hardly lit tree), then go for it, otherwise save your money. My guess is that they will come out with a "new and improved" tree next season with more lights- save your money for that one. And as another reviewer stated, "Don't forget to register your tree." Keeping fingers crossed for next Christmas!
Rated 2 out of 5 by Flustered Disapointed with the lights
When the first tree arrived part (not all) of the middle section would not light. I called the manufacture with no satisfaction. They told me all they could do was send a new string of lights. That was totally unacceptable as it defeated the purpose of having a tree that was easily assembled. Next I called QVC and they were very helpful with the return and reorder. HOWEVER, the second tree arrived with several bulbs that would not light. I followed the instructions to replace the non working bulbs. It is absolutely impossible to do so. I used the tree at Christmas but I am not satisfied and feel I need to return it as well.
Rated 3 out of 5 by Willit Lights work for about 2 years then they fail
I have a different Santa's Best tree but it is one with led lights and EZ Power. This is my experience with the tree. The lights started failing at the end of the second Christmas season and this year more failed. They have sent me lights for tree after checking on its warranty registration. When the decorations are removed then I will begin replacing the defective lights. Don't forget to register your tree.
Rated 5 out of 5 by Giovanna Maria The perfect tree
Easy to assemble, perfect size, and lights are gorgeous