Samsung Galaxy Prepaid Android Tracfone with 600 Mins, Text Data & Accs.
Good Value for a Smart Phone
This droid is an excellent value for someone who doesn't want to be tied to an expensive contract. The customer service at QVC is outstanding- the customer service at tracfone- no so much. The tripple minutes make it the best deal around on an android phone. It even picks up in our area where- there is very little cell signal. We purchased two of these phones and have been very well pleased so far.
We had no problems setting up our phone. Did everything online and when we needed to talk to a person we got quick service. I got this for my teenager because we had no room on our cell phone plan! I'm very impressed and wonder if we should put the entire family on tracfones.
good android tracfone
the phone is everything that it said it was. I have used the browser and not used any of my minutes. I also like the voice command. very easy to use
Clock does not work
I've had Samsung smart phones for several years. This phone is so so as a phone in general. The clock does not keep the correct time. Sometimes it is correct and sometimes it is off by the time zone differential, then it goes back again. This is a major problem for me because I have memory problems and need to use the calendar to make sure I get where I'm supposed to be when I'm supposed to be there.
NIce phone-that's about it
I bought this phone because it seemed like such a good deal, but you know what they say about something being too good to be true! First of all, 600 minutes, etc. seems like a lot until you realize that it's for 3 months. It is a nice phone and I like some of the features, although I'm learning that it doesn't have as many as my previous no contract phone; one being there isn't a barcode scanner. You're also using data even if you're on Wi-Fi; I was told that if I run out of data that I can then use the browser-okay...
So now if you've already bought the phone, the best way to set everything up or to contact tracfone is to go online and join the support forum-which is what I've been doing about every week because I've had problems since getting this phone. The latest has been that I (& just about everybody else) can't send/receive pictures through text message. They have a live chat where someone tries to help you but you usually end up having to contact them by phone which is a whole 'nother ball game!
Phone is Nice - Tracfone Customer UnService
It took 2 1/2 days to get this phone setup and the phone service was good. The Tracfone Customer Service was so suspect that I was very concerned about being on my own with them. As in, once I could no longer send the phone back to QVC, I'm on my own.
The phone seemed to be nice with lots of features. Unfortunately it was tied to the Tracfone company. Phone went back.
Agree! One star too much!
Thought this was going to be a good deal, but it has turned out to be a nightmare and am sending this phone back. Bearing in mind one has to understand heavily accented customer service reps, I finally got the phone activated. Had to repeat call again just to port out old number from A T & T. 5 days and 3 calls later to Tracphone customer service I still cannot use this phone properly. Just got hung up on by Tracphone customer service in Beliz, Central America. Cant and won't try calling back because neither time have I been given a ticket number to identify my request . Tired of wasting my time.
I have owned this phone for 6 months. I am not understanding the negative reviews. My phone has been an excellent phone for me. I think it is a little difficult to learn to use some of the features but for the price this is a lot of phone, even the camera is great quality.
First of all, this doesn't even rate 1 star! This phone and the service with it is HORRIBLE. Worst item we have ever purchased from QVC. Phone quits working, cannot make calls. Repeated calls to the customer service center are a joke. No solution to the problem provided, on the phone trying to resolve for over 1 hour. Gave up our perfectly good Verizon Wireless service for this piece of junk. If you like dealing with junk and a customer service center in who knows where, then this item is for you. Good luck.
died every two days.
Had the phone 3 weeks and the phone died. Called qvc aney told me to return it. That wou,d be fine except I would,t have a phone. Called Tracphone they told me to take the battery out for 5 seconds and replace, worked. Two days same tning. Again 2 days. Called Co. It took1 hour talking to three people from India to finally send me a new phone. I should have just sent this junk phone back to QVC.
Worst Service Experience Ever
I have been a long time Tracfone customer and am used to their poor customer service, but I felt the cost savings made up for it. My experience activating this phone was so bad I am not sure I can justify spending any more money with this company. It took several weeks, many hours on the phone with numerous customer service reps and they even "lost" my existing Tracfone number in the process so I had to get a new number. Now that it is activated, I actually am pretty happy with the phone itself, but my overall Tracfone experience is extremely negative. Fortunately, I purchase a large service plan online so I don't have to deal with customer service very often.
We purchased these phones when they were a TSV. Couldn't be happier. They are a fantastic value for all who follow a budget. We do use the data faster than the minutes and text, but you are able to buy additional data time separately. This phone is no contract and ideal for people who don't use it for lots of long conversations; I use my landline for those. It gives security and peace of mind for when you are out and about since there are very few phone booths out there anymore B-) Also, since we are not on the internet, it gives access to information we need from time to time.
This is our first cellphone and we were a little challenged at first, but learning as we go. Couldn't be happier! My girlfriend too thought this was such a value. She said " WOW! Your phone does everything and more than mine does and I pay a huge service charge every month."