Rated 3.9 out of 5 by 16
Rated 1 out of 5 by Rikka Poor quality, poor response from company
I have had a wonderful Royal Palace rug for 10 years, looks like it did when I first put it down on the floor. It is an 82 line rug. This rug is not and the difference is night and day.
This rug looked nice initially, but it has been a nightmare ever since. The shedding continues even now in August (2016). I bought it when it was a TSV about 6 months ago.
There are now three bald areas in the rug where all the yarn is gone. I wrote to the company to express my disappointment and the answer referred me to the letter accompanying the rug when delivered. The letter says the rug will shed heavily initially, that this is normal. I won't purchase a Royal Palace rug again, no trust in quality or company.
Rated 5 out of 5 by speechteacher Well made, good quality and beautiful design.
For years I have purchased Royal Place rugs. Recently we moved into a new home and found this ivory color rug to put in our great room. It adds beauty to the room and to the furnishings that we have. Royal Place rugs last and last still look brand new when cared for. I looked at other places in my community for rugs and could not find anything that even comes close to the quality of Royal Place rugs. If you want something of quality for your home and beauty then purchase a Royal Place rug. Easy pay is a nice option that QVC offers to the customer.
Rated 3 out of 5 by CLARA BELL Expected more
I purchased a rug from the Q back in the '90's ...it was a beautiful green rug by Royal Palace....and remained almost as nice as the day I received it....but it was a little tired and fringe was starting to look worn so ordered the Savonnerie when it was a special vaule...in fact I bought 3 rugs of same pattern one being a runner. These rugs have shed so much am wondering how long this will continue...I'm wondering why this is happening and doubt these rugs will last as long as the first one bought close to 20 years ago....Still the rugs are nice but don't feel the quality is there as before....hope time proves me wrong
Rated 3 out of 5 by Customer99 Color is very nice but quality is lacking
I ordered the burgandy color and I love what the rug does for our great room. However, the edges are crooked and one edge is split. The backing was cut in several spots(I don't know if this was a delivery problem or a production problem). The carving is very poor with odd color threads and many loose threads. The color is nice but the quality, Ugh. I would return but really, packing up an 8X10 rug for pick up is more than I can physically handle. I will keep the rug, but place lots of furniture on it to mask the defects. For the price it works as a good carpet protection rug.
Rated 3 out of 5 by psimon100 Overwhelmed with the shedding........
I purchased my first Royal Palace rug back in 2003 and loved it. Since then, I bought 2 more rugs and have been satisfied with them.
I got this new rug in navy and am disappointed. The rug sheds like nothing I have seen before!! I had to go out and buy a bagless vacuum thinking that it would make the job easier. It did not. After filling the canister 3 times and almost overwhelming the vacuum, there is still more shedding. I made a mistake with this rug purchase.
Did Royal Palace skip a step in the manufacturing process in order to keep the price low? It's not working for me. I would pay more and not have to deal with this shedding.
I since purchased a Safavieh rug and loved it. Think this is my last Royal Palace.
Rated 5 out of 5 by Granmaw Plush, Beautiful
I purchased the TSV 8 x 10'6" rug for our living room and two 3 x 5' rugs for our front entry and hall leading into the kitchen. The rugs are beautiful and very plush! They do shed so you need to vacuum frequently but they are worth it. I will admit that once the rugs were down I thought they looked as if they belonged in the 90 year old grandmother's home with the Queen Anne furniture and plastic slip covers (remember?). However you can modernize the look with your own furnishings. Definitely keeping them. Maybe even incentive to buy new furniture! I have been waiting to purchase Royal Palace rugs. The quality and price are spectacular. I will try to remember to update or add another review after a spill. Thanks QVC.
Rated 3 out of 5 by blnggueen Disapointed in the Color
I have 2 of the burgundy color Royal Palace rugs in my kitchen from several years ago. They have held up well (one under the table...one at the sink). I ordered a sage for the dining room when the TSV came up the first of February, and a burgundy for the living room. They promote how the colors are the same through the years. But the burgundy is VERY dark. Not at all the same. Almost a blackberry unless direct light is hitting it. Trying to decide about the hassle of packing it up and sending it back. Very disappointing. Wondering if anyone else experienced this.
Rated 4 out of 5 by tomc Better This Time
I will forget for review purposes the fiasco of being sent the wrong color rug! As I have written in the past Royal Palace has made some beautiful rugs. They have also, particularly in later years, produced some lesser quality rugs. Anyone reading reviews knows about the unattractive crooked borders and some details of design executed very poorly. I have even had details entirely missing throughout an entire rug. Fortunately this French Savonnerie is one of Royal Palace's better made rugs....or at least mine was this time. Don't let the volume of shedding worry you. It will eventually get better but not completely cease. I have a 12 year old Royal Palace rug that still sheds some to this day....but it is just as beautiful as it was when new. This rug should wear just as nice. The side edge serging is an added plus. I hope that Royal Palace will continue to improve there quality and put those past klunkers behind them.