Rated 4.5 out of 5 by 8
Rated 5 out of 5 by Granny Possum Love it!!
It came in 2 boxes, one of which was heavy. Easy to assemble. All the parts were there. Most important, it is absolutely beautiful. We have enjoyed every minute since it arrived. It totally changed the look of the room, giving a quiet elegance. The flames look incredibly real. I'm a happy camper.
Rated 5 out of 5 by shalom1111 Delightful purchase
I absolutely love my new Ashley fireplace. It is bigger and wider than I thought, and the fire is beautiful. It is lovely, and my daughter who came to see it, wants one for her bedroom.. The heater is wonderful. I put it together myself. I read the directions carefully, and laid it all out as shown. Just be patient, keep the screws sometimes a little loose, and as you put it together, adjust them a little here and there, It will all come together perfectly, if you take your time, I promise.
Rated 4 out of 5 by Ceci0603 Electric Fireplace
My husband and I love this fireplace. I think he loves it more than me. Its the perfect size and true to color. It looks very grand in our living space. The heater actually warms up our living room very well. The only thing we had trouble with was towards the end of putting it together, the piece that goes towards the top was hard to figure out and the instructions weren't very clear on what to do. Other than that, its great.
Rated 5 out of 5 by LRobert Amazing Product
I am in the process of building a focal wall in my gathering room and the one component that I was not able to find locally was an electric fireplace. I was drawn to the antiqued black coloring of this piece and found nothing else like it. I was skeptical of purchasing such an item online, fearing damages during shipping, or that the product wouldn't look like the online pictures. While all the past reviews spoke highly of the item, I was still reserved. I was absolutely AMAZED at the packaging and even more, how beautiful the fireplace is in person!
Rated 5 out of 5 by Tilisa LOVE LOVE LOVE!!!
I Love this fireplace. When I saw the picture of it I was a little skeptical that it would be to small in my living room but once I put it together it was a perfect fit for the space. I also wasn't sure how it would look on carpet because a lot of the pictures I saw had it on hardwood floor, but again it looked great. It adds the perfect ambiance to the living space. The flame an the burning wood look very realistic. It was not very hard to put together and I am normally very bad at putting furniture together. It didn't take me long at all. The heater is perfect for heating up just my living room. It gets very warm very quickly. I would recommend the fireplace to anyone who wants a realistic looking fireplace without having to restructure your home.
Rated 5 out of 5 by cgiles1450 Absolutely Gorgeous
I have wanted an electric fireplace for sometime now as I moved to Florida and missed the fireplace atmosphere that I had in New England. While I have shopped around to many local stores, none of the fireplaces were a good fit with my décor. This fireplace is everything I was looking for and matches my décor perfectly. It was easy to put together by myself and took about an hour or so. This fireplace was worth every penny!!!!
Rated 2 out of 5 by HappyHawaii Disappointed
I would like to say the Ashley electric fireplace is a really beautiful and elegant piece of furniture. For looks and appearance, I give this product a 10. for heating capabilities, I give it a 1. This fireplace is not for rooms bigger then 100 sq foot. I have this fireplace in a room that's about 700 sq foot and with the temperature settings on high, you can't even feel the heat. The room temperature with the heater on high is about 62 degrees that's been on for 5 plus hours. If there's a way that I can buy a better firebox that fits into this fireplace, I will.
For the price of this fireplace, you would think it would heat better then it does. Make sure you are buying it for looks ONLY.
Rated 5 out of 5 by KCS QVC and Real Flame Integrity Above and Beyond...
This is truly a nice piece! The mantle and surround are quality. Great instructions for two novice handy people. But it ain't just pretty, it truly puts out the heat. We love the various options for lighting, heat/no heat and timer etc. The noise is minimal like a soft hum, not distracting at all, in fact it's quite calming, like that of a low fan. We have placed it on a wall between two picture windows in the little studio cottage that our son-in-law built on his lavender farm that overlooks the snowcapped Cascades, the sprawling evergreen foothills and the swelling Stillaguamish river. This little fireplace adds warmth, charm and ambiance to our little Provence cottage.
One last note to sing the praise of QVC and the Real Flame company. When the fireplace arrived there was a crack in the logs that are set in firebox. Within a few days QVC and Real Flame saw to it that we got a new firebox, without having to disassemble and return the mantle and surround and they took care of all shipping and handling at both ends. It is so great to be able to depend on QVC when mishaps happen. They did good in making it right. Thanks QVC and to Real Flame for a great product and for exceptional customer service!