Rated 3.2 out of 5 by 9
Rated 5 out of 5 by JJTDFG IT'S FOR WINDOWS 7 AND WINDOWS 8
THIS MAY NOT BE FOR WINDOWS 10...BUT ITS FOR W7 AND W8. I ONLY WISH IT WAS FOR THE OTHERS..AS STATED BY SOMEONE....IT IS NOT. I JUST SAW THAT INFORMATION RIGHT HERE.
Rated 1 out of 5 by Kristy C Not disclosed
I bought this product and wasnt aware it was not for WIndow's 10. Nowhere on the product info did it say only for Windows 8,7, and vista. Therefore, it was worhtless to me and any of my computers.
Rated 1 out of 5 by malil FRUSTRATED
I ordered this McAfee Life Time AntiVirus Proctection because I myself have a limited knowledge of computers and from watching it on QVC it sounded like an easy installation process. Well it was not. It was frustrating and time consuming. Because I thought I might not understand it I had my daughter do it for me while I watched and she is very familiar with computers and works with them every day. Not only was she unable to install it, but she called McAfee technical support for assistance which we were on the phone with them for over an hour and the technician himself could not help us EVEN THOUGH HE TOOK OVER THE INSTALLATION PROCESS HIMSELF ON MY COMPUTER. I was looking for an easy antivirus program, this is not it. After more than an hour with him on my computer he then needed to get another tech of a higher level which we had to wait again. They took so long to get back to us we finally told the original support technician to forget it and get off of my compute.I am have returned this product. I like doing business with QVC and I do it often, but this was not a good experience. This is only my opinion but maybe McAfee is not a product that should be sold by QVC.
Rated 2 out of 5 by clsgal NO FILES
I ordered this product and it was shipped in a timely manner. Today I tried to install the program from the usb drive and it had no files on it. It was completely empty. No McAfee files to download on my computer. I called the toll free number on the insert and a rep, Gwen, helped me install from the website. I allowed her to take control of my pc and she had it taken care of in about 30-45 minutes. The reason it took so long is she had to verify the purchase, then verify the access code to make sure it was a valid code. I suggest if you purchase this you try to install immediately as they have a time frame in which to return items at QVC. I gave this product a two because in reality they did not ship me anything but a number. The drive itself was useless. Thank goodness it was a valid code or I would have to contact QVC and go through the hassle of sending it back.
Rated 5 out of 5 by Miss Amy G So glad I got this
I almost didn't order this item after seeing that some had trouble installing due to not having good directions with the product. I hate trying to figure out anything on a computer and didn't need anything that wasn't super simple. However, I had no problems installing this by myself. There was one point that I thought I might not have done something correctly, so I clicked out of the installation and went back in like I was starting over from the beginning and it finished installing by itself. No problem!
Rated 4 out of 5 by Cem Good Product, but Needs Installation Instructions
The usb device with the installation software arrived promptly and in good condition. There are no instructions how to unlock the mechanical slide on the usb hardware. It turned out that it required a lot of pressure to unlock the slide. Then it slid easily enough.
Software installation was tricky, and there are no instructions. I clicked around all over the McAfee website and finally it installed. I don't know how.
Working ok so far; only using it for about 2 weeks. I had McAfee before, and it was easy to use and protected my computer from intrusions.
Rated 5 out of 5 by Spirit Great software.
Great software. Easy installation. Lifetime updates.
Rated 1 out of 5 by cece8165 USELESS!
First time I complain about a product sold by QVC. When I went to install it, McAfee says it is not a valid product. I tried everything. The 30 days return is over, so Im stuck with a uselss product. DONT BUY THIS!