Rated 3.7 out of 5 by 3
Rated 5 out of 5 by letterman Masterbuilt Shelf
This is a nice add on for the thirty inch smoker. Although the instructions
could be better, the shelf itself works perfectly.
Rated 3 out of 5 by Mike 6939 Poor Directions
Ordered this when I bought the smoker and wished I hadn't. The directions for putting it together are terrible. Don't know what to do about the cracked upper right corner when I removed a screw to attach bracket and screw brought plastic out with it. Called customer service due to the terrible directions and was told I had to call during the week to talk to an engineer which caused more frustration. Can't believe when you call customer service you have to talk to an engineer to attach a shelf to the smoker! Any customers have any questions about shelf ask me prior or if you bought it and have a problem, MasterBuilt isn't much help.
Rated 3 out of 5 by nansnotes Ouch! Progression report
Having trouble understanding the small diagram for installation since there are not words but can see only one of these brackets are used. Having trouble finding out if I have the Gen 1 or 2 smoker. Had ' team' putting the smoker together but the shelf had not arrived and am on my own doing this part. Lots of guessing going on! Looking more closely, I think I have the Gen 2 since the top of my smoker is flat. Looking forward to good outcome!