Rated 3.4 out of 5 by 335
Rated 4 out of 5 by Ladybug67 LG Premier Tracfone 5.3" Smartphone w/ 1350 Min, T
Generally speaking, I am pleased with my phone and its features. This is the second tracfone I've had. There are a couple issues which I should bring to a prospective purchaser's attention. First, I was made painfully aware that the text icon, when used, even within Wifi range, still deducts units for texts sent and received. I checked my account a little over a month after initiating my account and about 800 of the allotted 1350 texts was already used!!! When I called Tracfone's customer service they told me that using the yellow text icon for texts DOES deduct even if used within Wifi range. That was not clear in the on-air presentations and should be. The second thing is that for some reason, my case cracked. It's not a bad crack, but still makes my phone more vulnerable. I can't recall when this might have happened. I would like to make future purchasers aware of these issues I've had. That being said, it is still a pretty good deal compared to what else is out there.
Rated 5 out of 5 by Ekim Love this phone
I like all the features. Works great in my zip code Wv 25840
Rated 5 out of 5 by Baltimore Bacon Great phone and deal
I have used Tracfone for years. I wanted a new phone with bigger screen and more memory. This phone is great. When I transferred my phone number, all of my contacts and files transferred too. It was very easy. I don't like Tracfone's customer service, but I was able to do everything online.
Rated 1 out of 5 by JoeH301 Frustrated
QVC as always 5 STARS. However, Tracfone customer service... I would go NEGATIVE stars if I could! I haven't been able to update my minutes for a few days now. When I have contacted customer service, they did try to help me and every time they passed me off to someone else. Then I tried going online, to an online forum for help and all I got was go to an online chat. The thing about it is other people are having the same problem I am having and they to got the same response of "check your personal inbox." At least with the big carriers, I got good customer service! Just waiting for my minutes to run out so I can get something else.
Rated 4 out of 5 by JoyChan Received Quickly!
I received my new phone very quickly, which was marvelous, as my old one had died! As I was already a TarcFone customer, the set up could not have been easier!
My only concern/issue was that my Rose Gold cover has a pretty long scratch in it. Even the plastic bag it was in was sliced. But I'm not sending it back for such a minor thing!
Rated 5 out of 5 by dabbienormal Best Phone Ever!
Just the right size and is efficient as can be... ;)
Rated 5 out of 5 by Fredi Deon Like my smartphone
Finally decided to upgrade to a smartphone and this fit the bill. Very easy to operate and I like the size of the screen.
Rated 5 out of 5 by sassyfras Great Phone
I have been a Tracfone customer for 20+ years and with each new phone I buy they just keep getting better. This one is absolutely great. The only complaint I do have is it is lacking in memory. I thought with each upgrade that would increase also, but it hasn't. I received it on Friday and it was up and running in 10 minutes. Number transfer, minutes carried over and all. Great experience this time. I've had to wait for sim cards before, but not this time around. All in all couldn't be more pleased so far. Would definitely recommend this one.