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Q: What's included in the box?
A: Kurio 7-inch tablet, drop-safe bumper, power adapter, USB cable, and USB adapter.
Q: How do I setup Wi-Fi?
A: Press on the Wi-Fi icon located on the left bottom corner and select the hotspot you want to use. A password may be required.
Q: Can I set up more than one user account?
A: Yes, you can set up to eight profiles with Kurio.
Q: What can I do if I forgot my password to access the parental controls area?
A: Answer the hint question that was required when you created the account. Ensure you choose a personal question with an answer you can't forget and your children don't know.
Q: Can I play Flash videos on the Internet?
A: Yes Kurio is compatible with Flash 11.1 and older versions.
Q: How does the content filtering work? Can my child safely surf the web?
A: Your Kurio comes with a fully customizable web content filtering system, providing the most secure solution for each member of your family to surf the web safely. The system is provided by CronLab. It works by flagging inappropriate content from an index of over 450 million websites in 170 languages. The index categorizes content as appropriate or inappropriate for your child. Sites are added every day and the index is updated automatically to keep your protection detailed and up to date.
Q: When a site is determined to be inappropriate, is it automatically blocked?
A: You can customize the content filtering software by selecting one of the predefined profiles according to age, or you can specifically determine which categories to allow or block by selecting Custom Filter. You can also create safe lists and block lists that scan simultaneously with the content filtering software to further tailor your child's Internet experience.
Please note that even though Kurio's filtering software is among the strongest systems available, it can't successfully filter all websites so adult supervision is still recommended.
Q: What's different about the new Kurio Store?
A: The new Kurio Store is easier to use and has more options for you to download hit apps for your Kurio. You can use the new Kurio Store to download family-friendly apps curated by the Kurio Team. You can also install other app stores to gain even more access to varied content for a wide range of interests and ages.
Other stores can be installed by pressing the "Download New Store" button, which links you to other stores and instructions on how to install them. Once one or more stores are installed, tap the "Other Stores" button to access them.
Please note that other app stores are not curated and managed by the Kurio Team, so please check that the apps you download are age-appropriate for your child.
Q: How can I create an account on the Kurio Store?
A: In this new version of SlideME Market v5.05, you'll need to log in with your SlideME username before accessing the Market. If you have already registered a username with SlideME before, simply log in to your existing username and password. If not, click on Register to apply for a new account. You can also choose to log in using Facebook.
After you click on Register, you'll be asked to type in your email address. Once it is done, hit the "Normal registration" button to enable the full SlideME experience.
Under the Personal Information column, fill in all necessary information required. Make sure you use a username that you'll remember. Click on "All Done" once finished. You will then log in to SlideME with this new account.
Important notes: If for any reason you have done the "Quick Registration" (which will only allow you to browse apps) and would like to download an app afterward, you will be prompted to fill in your personal information. The system will automatically assign the username to "fastreg_XXXX". Please make sure you change the username from "fastreg_XXXX" to a unique one (For example: "timhughes05"). If not, your registration will not go through.
Q: What can I do if there's not enough memory on the system to install updates or install more apps?
A: Go to the Parental Area and press "Back to Android." Then, press on the Settings icon. Go to Applications. Browse the installed apps (Downloaded tab), check some apps and select "move to SD Card" if the option is available. It will then move the application to the internal storage of the tablet and free some system space. If the option is not selectable, it means that the selected app cannot be moved to the internal SD card.
Please note that this does not apply to the preinstalled apps. Please also note that you don't need an external physical Micro SD card to do that operation. In fact, your apps will be moved from the system memory to the internal SD Card memory of the tablet (storage memory).
Q: Does this tablet have e-ink?
A: No, Kurio has a TFT capacitive touchscreen.
Q: Is there lighting?
A: Yes, Kurio is built with a backlit TFT screen.
Q: Is there a motion sensor in Kurio?
A: Yes, there is a built-in 3D G-sensor in Kurio.
Q: Does the tablet use a resistive touchscreen or a capacitive touchscreen?
A: Capacitive multi-touchscreen.
Q: What kind of processor is in Kurio?
A: Allwinner Cortex A8 1.2GHz.
Q: Can I download the Amazon App Store to my Kurio?
A: Yes, you can download even more apps through the Amazon App Store! First, save the APK file on your computer.
On your tablet, go to the parental area and press the Android button to exit Kurio interface. Plug the USB cable to your computer. Once the Kurio drive appears on your computer, copy the APK file on it (at the root of the drive).
On Kurio, deactivate the USB storage, press the HOME key, and open the file manager. Locate the APK file and press on it to start the installation. Once done, press open to start the program.
From the tablet, click the link above, then press the Download Now key. The download will then start. You can see the download status by pressing on the bottom right of the Android bar.
Once downloaded, exit Kurio Interface to go back to Android, then press the Application button at the top right of the home screen, and press on the Downloads app. It will display the downloaded items; press on the downloaded APK to start the installation.
Q: Is there an HDMI connection?
A: Yes, it has a Mini HDMI port.
Q: Can I open Office files (such as Word and Excel) on my Kurio?
A: There is no default program to open Office files, but several Office file viewers are available for download.
Q: Does Kurio support Adobe DRM? A: Aldiko is the installed default program. Aldiko allows you to view books that use Adobe DRM. Note: purchased, protected books must be originally downloaded using Adobe Digital Editions.
Q: Can I increase the storage capacity?
A: Yes, you can increase the storage capacity up to 32GB with a Micro SD card.
Q: Is it possible to extend the internal memory?
A: No, but you can increase the memory by inserting a Micro SD card, connecting a USB drive, or connecting an external hard drive to your Kurio.
Q: How can I update the Kurio tablet?
A: You'll be informed if a new version is available. You can check which version is installed in Settings > About Kurio.
Q: How can I reset to factory settings?
A: In order to reset to factory settings, follow these instructions.
First, power off the machine. Then hold down + and then POWER for about 10 seconds. Release both buttons once Kurio screen loads.
When you get the open Android picture, press + to enter menu, use – to move down to "wipe data / factory reset" and press POWER again to choose. Next press – to choose "YES" and press POWER to start reset.
Check for yellow text formatting/data, formatting cache, data wipe complete. Choose reboot system now and press POWER to complete process.
Important notes: This will erase data from your Kurio's internal storage such as Accounts, System settings, and Downloaded apps. But music, pictures, and other user data won't be erased. Check "Erase SD card" if you want to clear all the data of the system. It's also possible to reset only the Kurio Interface. Go to Parental area > Tablet Setup > press "Reset the Interface to Factory Default Settings."
Once this has been done you will need to set up the device and perform all the updates; instructions for this are on this page.
Q: How do I add an app from Kurio Interface?
A: Press on an empty icon and hold for two seconds. Select the app you want to add. The Kurio screen layout must be unlocked. Check it in the App settings of the Parental area.
For a demo of how to manage your apps on Kurio, check out Kurio's "App Management" video in the How-To Videos section.
Q: How do I remove an app from the Kurio Interface?
A: Press and hold the icon you want to remove for 2 seconds. Confirm with green tick. The Kurio layout must be unlocked. Check it in the App settings of the Parental area. For a demo of how to manage your apps on Kurio, check out Kurio's "App Management" video in the How-To Videos section.
Q: What happens if I download a paid app and then delete it?
A: You can reinstall any app as many times as you want as long as you use the same account.
Q: How do I uninstall apps?
A: To uninstall and manage apps, go to: Android interface > Settings > Apps.
Q: What type of email accounts are supported by the email client?
A: Kurio is compatible with the most popular online email clients (for example Hotmail, Gmail, Yahoo, and AOL). You can set any email account you wish to, as long as you have the relevant POP/IMAP data. Please contact your Internet/email provider for this information.
Q: How do I contact tech support?
A: Go to the "Contact Us" section of Kurio's Support page and click on "Technical Support."
Q: How big is the Kurio tablet? How much does it weigh?
A: Kurio 7's dimensions are: 7.67" x 4.85" x 0.50". Kurio weighs 12.5 oz (without bumper), 20 oz (with bumper).
Q: Can you charge your Kurio via the USB port?
A: Yes, you can use the USB cable to transfer files as well as charge through your PC. There is also a setting within the Parental area where you can turn off the ability to transfer files and just use the USB cable to charge your Kurio.
Q: How is the Kurio Store curated?
A: The Kurio team carefully reviews all Android apps to ensure they're family-friendly and kid-safe, adding them as they are approved for the marketplace.
Q: Is Kurio Store the Google Play store? Or do the apps come through a different source?
A: The Kurio Store is a curated version of the Android Market, providing more hit Android apps to consumers that are family-friendly for a variety of ages. Kurio's store also includes easy one-touch access to thousands more apps by loading the Amazon App Store and the 1Mobile Marketplace through Kurio.
Q: Is it possible to port your children's eBooks from Barnes & Noble or Amazon Kindle to the Kurio? If so, is Aldiko the only way to read them?
A: Aldiko Premium is Kurio's preferred eReader preloaded with Kurio, but other eReaders are available to download in the Kurio Store to suit your preferences to use on your Kurio.
You can port these eBooks to your Kurio and you can access them through the eReader app. Any eBooks purchased through Amazon can be accessed on your Kurio though the Kindle app.
Q: Can I download Netflix onto my Kurio?
A: Yes, Netflix can run on Kurio. Although the Netflix is not available in the Kurio Store, the Netflix app can be downloaded from either the Amazon App Store or the 1Mobile market and installed on the Kurio.
Q: Are accessories, such as bumpers in other colors, available for Kurio?
A: Yes! We have official Kurio accessories available for sale now, and will be introducing more fun accessories for your Kurio soon.
Q: When is the Kurio 10 available?
A: We're launching the line this year with the 7-inch tablet. We're currently in development on the Kurio 10, but we have no immediate timeline on when this tablet will be released.
Q: Can I download Skype on my Kurio?
A: You can download the Skype app from the Kurio Store. The app will ask you to enable video calling the first time you enter Skype. If it doesn't, go into the settings and enable it there. On the main Skype screen, you will not see a Video Calling button, but if you click on the Contacts button, then click on a contact, you will see options for Voice Call, Video Call, Send IM, and Send File.
Q: Where are the apps I downloaded from the Kurio Store/other stores? Why don't I see them in my profile?
A: By default, all apps downloaded to Kurio are not automatically visible in a Kurio User Profile, so you can decide which apps are appropriate for your children. To get the apps that you have downloaded to show up on a Kurio User Profile, please follow these steps: Go to Parental Area. Select Profile. Choose the profile you would like to change. Select applications. Select screen layout. Scroll down your downloaded apps and drag them over to the empty spots on the right side of the screen.
Q: Does the clock setting automatically adjust itself when Daylight Savings Time changes on the Kurio 7?
A: Yes! If you set Kurio to your local time zone, Kurio will recognize the need to change from Daylight Savings Time to Standard Time and vice versa.
Q: Can I use the same app account to put apps on multiple Kurios or do I have to make separate accounts and buy the same app for each Kurio?
A: You can register one SlideMe Kurio Store account, purchase apps, and then download them to multiple tablets without having to buy them twice. (There's a maximum of five total devices.)
Information provided by Kurio.
Glossary of Tablet Terms
3G/4G: 3G and 4G are mobile communication technology standards that provide Internet services to mobile devices like smartphones and tablets. The "G" stands for each generation of technology, making 4G (or LTE) the faster successor to 3G. Unlike tablets that are only Wi-Fi enabled, those with 3G or 4G will be able to access the Internet (and therefore email, social networks, app downloads, and the like) outside of wireless networks, providing more freedom to use all of your tablet's features. However, that connectivity usually comes with an increased cost, as well as a monthly fee.
Accelerometer: A motion sensor that detects a tablet's orientation. For example, when you turn your tablet from portrait to landscape orientation, the content will generally adjust to fit the screen. This is the accelerometer at work. Some games and apps also incorporate the accelerometer in other ways, though this varies from program to program.
Ambient Light Sensor: Determines how much light is available in the area surrounding your tablet and adjusts the screen brightness accordingly. This conserves battery life, allowing you to get more use out of each charge.
App Store: A digital distribution platform for software, such as the App Store for Apple® or the Google Play market found on Android™ devices. This allows you to download applications, or apps, sometimes for free and sometimes for a fee. Apps will vary by store, operating system, and manufacturer. Most tablets come with some apps preloaded.
Bit/Byte: A bit is the smallest unit of measurement for electronic data. Eight bits equals one byte; approximately 1,000 bytes equals one kilobyte (KB); 1,000 kilobytes equals one megabyte (MB); and 1,000 megabytes equals one gigabyte (GB). These units determine how much information your tablet can store and retrieve.
Bluetooth: A form of wireless communication allowing devices to communicate with each other. For example, a Bluetooth keyboard or mouse might be compatible with a tablet, allowing these components to be used wirelessly.
Bus Speed: Measured in megahertz (MHz), bus speed is the speed or frequency at which the data on the motherboard is moving.
Capacitive Touchscreen: A type of touchscreen display that is very responsive to finger touches, allowing easy swiping, which generally results in an intuitive user interface; however, they won't respond to a gloved hand or stylus. See touchscreen for more information.
Chipset: A set of electronic components in an integrated circuit that manages the data flow between the processor, memory, and peripherals. It is usually found in the motherboard of a computer or tablet.
Cloud Storage: Allows data to be stored virtually in storage space hosted by a third party, as opposed to on your physical hard drive. Cloud storage can be advantageous because it may make it easy to share information across devices or among users, as well as freeing up your own physical hard drive space.
DDR (Double Data Rate): A type of SDRAM (memory) that supports data transfers that effectively doubles the speed of the RAM. Double data rate type three (written DDR3), which is currently in use, is twice as fast as its predecessor.
Digital Media: Can refer to the places where digital files are stored (memory cards, hard drives) or the files themselves (photos, videos, MP3s).
eReader: Also called an eBook reader, this refers to a mobile electronic device designed for reading digital books (eBooks). While some tablets exist simply for this purpose, like the most basic Amazon Kindle and Barnes & Noble Nook models, most modern tablets have an eReader feature built-in, such as the iPad® iBook® app.
Expansion Slot: A slot that allows you to "expand" your tablet functions by using memory cards. Not all tablets have expansion slots, and they're generally more limited than those found in computers.
FaceTime®: A proprietary video calling service from Apple, which comes built into Mac® computers, as well as iPad, iPhone®, and internet-enabled iPod® devices. It functions basically the same as other video chatting services, though is restricted to users with Apple IDs (so you can't use FaceTime on your iPad to call a friend with an Android tablet). FaceTime calls can be made across various devices (iPad to iPhone, iPhone to Mac), so the service is particularly useful to those with multiple Apple devices.
Flash Memory: Sometimes called internal memory on tablets, this refers to how much room you have to store media files like photos, apps, and music. While a computer's hard drive might have hundreds of gigabytes of storage space, a tablet's memory much more limited, a trade-off for being so portable.
Geotagging: The process of adding geographical identification information to media. For example, if you take a photo with a GPS-enabled mobile device, the device may automatically add information about where the photo was taken. Usually, this can be turned on and off in a tablet's settings.
GPS/GLONASS: GPS stands for "Global Positioning System"; you're probably familiar with the ones designed strictly for vehicles, but modern mobile devices usually have some kind of GPS feature installed, eliminating the need for a standalone GPS. Some devices use GPS with GLONASS (Global Navigation Satellite System), which works alongside the GPS to provide faster, more accurate directions.
Graphics Card: Also called a video card, it's what allows the tablet to display pictures.
Gyroscope: Often combined with an accelerometer in a tablet, the gyroscope allows for more accurate recognition of movement. This is particularly useful in motion-controlled apps and certain games, which utilize more advanced controls than those that only use an accelerometer.
Hardware: The physical components of a tablet.
HDMI (High-Definition Multimedia Interface): The uncompressed, all-digital standard used for high-definition (HD) quality for consumer electronics and PC products using a single cable (an HDMI cable).
Hertz (Hz): A unit of frequency equal to one cycle per second.
High Definition: Means that the screen will be "widescreen" and at least twice as clear as standard definition (which is 480 horizontal lines). Generally, anything at 720 or more horizontal lines will be considered HD; 1920x1080 resolution refers to Full HD; and 4K (or 4,000) horizontal lines refers to Ultra HD.
I/O Ports (Input/Output): The connectors on a tablet that connect its external devices, such as a USB port.
IPS (In-Plane Switching): LCD screen technology was first introduced in 1996 and now used in many displays. IPS technology offers wide viewing angles and consistent, accurate color reproduction without blur.
iSight® Camera: A proprietary camera of Apple, previously an external webcam. Not to be confused with a FaceTime camera, iSight refers to the rear cameras in more recent iPhone, iPad, and iPod models, which generally have a higher resolution than the front-facing FaceTime camera.
LAN (Local Area Network): A set of devices, such as computers, printers, or video games, physically or wirelessly connected for interactive communications wirelessly.
LCD (Liquid Crystal Display): A type of display that uses standard compact fluorescent tubes to illuminate the picture. Unlike LEDs, they don't produce their own light.
LED Backlighting: A way of producing light in LCD screens, resulting in a much clearer, brighter, better-looking display.
Level 2 Cache: Often written as "L2 cache," this is a type of memory capable of high-speed storage, enabling quick access to the most recently used data and instructions.
Lightning Port/Cable: The power connector used on Apple devices starting in September 2012 with the iPhone 5, fourth-generation iPad, iPad mini™, 5th generation iPod touch®, and 7th generation iPod nano®. It replaced the 30-pin adapter, with Apple claiming improved functionality and power capacity as reasons for a new proprietary charger.
Lithium-ion/lithium-polymer: A light, rechargeable battery often used in portable electronics such as tablets and smartphones.
Memory: The place where a computer keeps programs and data. This could refer to the hard drive, RAM, or cache.
Memory Card Reader: A device that accesses data on a memory card, such as an SD card.
Motherboard: A tablet's main circuit board. It's the central, essential part of a computer to which most other integrated parts are connected.
Multi-touch: A touchscreen or touchpad, sometimes referred to as multi-gesture, that recognizes two or more fingers, incorporating advanced functionality like pinching to zoom.
Network Card: A network card, network adapter, network interface controller, network interface card, or LAN adapter is a computer hardware component designed to allow computers to communicate over a computer network. It allows users to connect to each other wirelessly or by using cables.
Oleophobic Coating: An oil-resistant coating applied to touchscreens to help reduce fingerprints and smudges.
Operating System (OS): Software that takes care of basic system activities such as reading forms and saving to disk. It controls how system resources are used and provides a user interface. Tablet operating systems are generally optimized for a portable touchscreen experience. Among the most popular mobile operating systems are Google's Android, which can be found on a variety of devices, and Apple's iOS, found on iPhone, iPad, and internet-enabled iPod devices.
Processor: Also known as the CPU (central processing unit). As the primary element carrying out the tablet's functions, it's effectively the "brain" of the tablet. A dual-core processor has two execution cores, while a quad-core has four, etc; generally, more cores allows for faster computing.
Processor Speed: The rate at which the CPU performs calculations per second. It's measured in megahertz (MHz) or gigahertz (GHz). 1000MHz equals one GHz.
RAM (Random Access Memory): The place where a tablet keeps programs and data when they are in use. It's measured in megabytes or gigabytes (see bit/byte for more info).
Resistive Touchscreen: Can typically be used with a finger or stylus, but require pressure to be applied to the screen, which can sometimes affect ease of use. See touchscreen for more information.
Retina Display: A type of LCD screen specific to newer-model Apple MacBook Pro®, iPad, iPhone, and iPod devices. Retina displays have a high enough pixel density that the human eye is unable to notice pixelation at a typical viewing distance. Basically, Retina displays are clearer than typical LCDs.
SATA (Serial ATA): A way of connecting a hard drive to a computer. Most computers made after 2005 use SATA hard drives, which is generally faster and more efficient than SATA's predecessor, PATA.
Screen Resolution: Maximum number of pixels that can be displayed on the screen. This number is a product of the number of columns and the number of rows. For example, a display with 1920x1080 resolution can display 1,920 columns of pixels and 1,080 rows of pixels. The higher the resolution, the clearer the screen; see high definition for more info.
Software: The actual programs on a tablet, as opposed to the physical components. This includes apps and the operating system itself.
Solid-State Drive (SSD): Like a standard hard drive, a solid-state drive is used to store data. However, SSDs read and write files much more quickly, resulting in better performance overall. Hybrid drives combine the standard features of hard-disk drives and solid-state drives, resulting in a more optimal performance than a hard drive alone at a better price than a large SSD.
Sound card: A piece of computer hardware that controls its sound input and output.
TFT (Thin Film Transistor): A type of LCD flat-panel display that is made to be as thin and light as possible, taking up less space than bulky old-school computer monitors. TFT displays also generally have higher resolutions than older displays.
Touchscreen: A display you can interact with by touching it with an object, typically a finger or stylus. Touchscreens are one of the defining characteristics of tablets. For more information on different kinds of touchscreens, see capacitive touchscreen, resistive touchscreen, and multi-touch.
USB (Universal Serial Bus): A high-speed serial port technology that allows a variety of input and output devices to be easily attached to a PC. A USB device can be plugged in or unplugged without turning off the PC and is automatically recognized and configured upon plug-in. Typically, modern computers will have USB 3.0, USB 2.0, or some combination of the two. On paper, USB 3.0 is faster, though how much faster will depend on other factors, like your hardware.
Webcam: The term webcam is a combination of "web" and "video camera." They can be used for video chatting or recording videos, and are built into most tablets. Some tablets may even have two cameras, one that faces the front and one that faces the back, with the front being more suited for video chatting.
WiDi: This Intel-developed technology is short for Wireless Display, and lets users to stream music, movies, photos, videos, and apps wirelessly from a compatible tablet to a compatible HDTV or through the use of an adapter with other HDTVs. WiDi technology is capable of Full HD 1080p video and 5.1 surround sound audio, but you'll need the appropriate hardware to achieve that.
Wi-Fi: Wireless networking technology that uses radio waves to provide wireless high speed Internet and network connections. Wireless networks will generally use a 2.4GHz or 5GHz network, with 5GHz networks being able to carry more data. Some devices offer dual-band Wi-Fi, which works at both 2.4GHz and 5GHz frequencies. Some newer tablets use MIMO (Multiple Input Multiple Output) Wi-Fi, which increases the performance of existing Wi-Fi networks.
Wireless capability may require a network connection, accessories, and/or a service fee. Use of Bluetooth technology may require software and accessories. Please consult the manufacturer's documentation regarding the safe and proper use, handling, storage, charging, and disposal of products containing lithium-ion batteries.