KitchenAid Gourmet Cookie Press with 12 Cookie Discs
I bought this end of Oct and didn't use until Dec 23rd. My daughter loves spritz cookies. On the 3rd cookie the unit broke. I called Kitchen Aid in January, was on hold for 35 minutes, went to on line chat, there were 17 people ahead of me, waited until it said I was next, then said no one there to help me good bye. It has been so long I can't return to Q. Totally frustrated and this is kitchen aid.
WHAT A PIECE OF JUNK
I absolutely hate this cookie press! I can't believe it is made by kitchen aid! What a huge disappointment! Top would not stay on! Ended up with about six cookies and a MAJOR PANIC ATTACK! sent back and threw out the cookie dough! Thanks for the $$$$ for butter and other ingredients that went in the trash due to this piece of junk from kitchen aid!
Years ago I had a Wearever aluminum cookie gun (not a press) that was very easy to use and produced consistently sized cookies with minimum effort. It was only used at Christmastime and as a result it lasted for many years. Unfortunately after it finally broke for good I tried MANY other versions of this product but none have lived up to that first purchase - and I have tried them all. This time I was sure that this gun would be the answer to my search - because it's a KitchenAid item. That was not the case. It was almost impossible to get any batter to come out of the gun (one tray after multiple tries by two of us)! My daughter and I are both avid bakers and since we were both trying to teach my granddaughter how to make Christmas cookies you can imagine we were not happy. We eventually decided to roll the rest of the batter into logs and cut and form our own cookies into different shapes.
A very frustrating experience - the product is on the way back to QVC and hopefully they will pass on my dissatisfaction to KitchenAid. I've had my KitchenAid mixer for over 30 years and my KitchenAid food processor for over 10 years and they've never failed me - perhaps the company should stick to mixers and processors and leave the cookie press idea for someone else to figure out!
So very disappointed!
I bought this press several months ago and just took it out to use it to make my Christmas Spritz cookies.....top with lever didn't seed right and it popped and then I had to take it off (which was hard to do because now it was crooked and start over....well my patience ran very thing after trying several times....I threw the thing in the garbage ! I thought because it was Kitchenaid (which I love) it would be perfect....what a disappointment!!!!
After reading the reviews I was worried to try this, but mine worked great! I had purchased a Wilton press that broke before one use and my electric press does a horrible job, but this produced the perfect little spritz cookies. It is so easy to use and easy to clean.
I would not recommend this to a friend just because so many people have had problems.
I was so excited to get this and bake my holiday cookies. I gone one tray of cookies and it broke. Good thing I had the old Pampered Chef Press which the KitchenAid was going to replace. I expected so much from this product since it was made by KitchenAid and it was one of my worst purchases EVER. Can't get this back to QVC fast enough.
Bad design of top part of cookie press
I ordered this press in red the end of October. I was anxious to get started using it to make my holiday cookies with the different designs. I fixed the batter according to directions. Loaded the dough in the press and that was when everything went down hill.
While pressing the lever down, the top part of the cookie press lifted up. It did not stay screwed on. It became undone from the threading as though it was stripped. I removed the top part & re-screwed it on again. Same thing.
It's going back & I will follow up to make sure they don't charge me for shipping it back since it's a defective design.
I am guessing the ones shown on air are made differently.
Love this little press
I really love this thing...I didn't have any problem getting the dough out of it at all..I wish I would of bought this a long time ago...It's really easy to use. One problem tho, I wish there was a more variety of disc's....otherwise I would buy one of these for every family member..
Easy to use!
I made 10 sheets of trees & wreaths this morning. Worked perfectly. So much easier to use than the squeeze guns. Love it!
Broke Upon First Use
Excited to get this and went to make cookies and it broke on the second click. Sending back and not getting another one of these.
broke after 6 cookies
Ordered a cookie press and excited to use it with my kids, got 6 cookies pressed before it broke. Called qvc, they replaced the item and I had a new one in 2 days. Went to make cookies with the new one, this time we got about 12 cookies before it broke exactly the same way the 1st one did. Needless to say this one is going back as well. Don't waste your time on this product.
Just In Time... For Holidays!
My cookie press arrived yesterday. The instruction booklet is concise and easy to follow. It includes the basic recipe that's recommended for the press. I will be trying this out in the next few days. So far, I think it's a great purchase!!