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Branded Variety - Keurig is the only system that lets you fresh brew a wide variety over 200 gourmet coffee and tea brands from premium roasters such as Green Mountain, Timothy's, Gloria Jeans, Diedrich, VanHoutte, Tully's, Coffee People, Newman’s Own, Caribou, Ghirardelli, Celestial Seasoning, Bigelow, Twining's, Emeril’s and Bellaccino.
Speed - The Keurig Brewer consistently delivers a perfect cup of gourmet coffee or tea, one cup at a time, in less than 3 minutes.
Convenience - There is no messy dripping like the Pods and no cross contamination.
Most Important – Our Advanced Technology - delivers the exact amount of water at the exact temperature and pressure to brew a perfect cup of coffee/tea each and every time. We now offer a family of single cup brewers to better suite our customers needs.
If I do not add water to the fill line will I get a smaller cup? Yes, if you pour in 6 oz, you will get a stronger, 6 oz brew. However, 8oz is the maximum fill amount.
I am using a clear mug, why won't my Mini brew? The Keurig Mini brewer is equipped with LED sensors that look for a cup on the drip tray. If a cup is not present on the drip tray, a safety feature prevents the Mini from brewing. And, if the cup is clear the sensors don’t “see” it and will assume there is no cup.
Can I use the My K-Cup with my Mini? Yes, the My K-cup is compatible with the Keurig Mini brewer.
Can I brew into a travel mug? No, you cannot brew into a travel mug with the Mini Brewer.Should I use bottled or filtered water? If you are currently using bottled or filtered water for your coffee, we recommend you continue to do so. We do not recommend the use of well water as there are too many minerals in the water and scale builds up too easily in the brewer. If you are using bottled water, please descale every 6 months. If you are using tap/filtered water and it is not from a well, descale every 4 months. If using well water, descale every month.
What do I use to clean the exterior of my Brewer? Regular cleaning of the Brewer’s external components is recommended for proper operation. We recommend cleaning with a soapy, damp non-abrasive cloth. The K-Cup holder and drip plate, and drip tray are dishwasher safe, please place on the top shelf.
How do I clean the K-Cup Holder? The K-Cup holder is 2 pieces and should be pulled apart to clean. You can clean the K-Cup Holder by simply rinsing it under your faucet using soapy water. It is dishwasher safe and can be put on the top shelf of the dishwasher. Also, clean the whole with a paper clip and by placing it in the dishwasher. (This should be done regularly.)
How often do I need to de-scale? Mineral content in bottled or filtered water varies. Depending on the mineral content of the water, calcium deposits or scale may build up in your Brewer. Scale is non-toxic but left unattended, it can hinder Brewer performance. Descaling your Brewer helps maintain the heating element, and other internal parts of the Brewer that come in contact with water. The Brewer should be de-scaled every 3-6 months to ensure optimal performance or when there are white deposits in the Hot Water Tank. It is possible for calcium deposits to build up faster, making it necessary to de-scale more often.
Step 1: Make sure you have at least 8 ounces of undiluted white vinegar on hand. You will also need a 10 oz ceramic cup (do not use a paper cup) and access to a sink.
Step 2: Fill Hot Water Tank with 8 ounces of undiluted white vinegar up to the FILL LEVEL mark, place a ceramic cup on the drip tray.
Step 3: Close the lid, and perform a brew into the ceramic cup without adding a K-Cup®.
Step 4: Pour the contents of the ceramic cup into the Hot Water Tank, careful the liquid will be hot, close the lid. Start a brew but power off
the brewer just after it starts to dispense and then allow it to sit for at least 30 minutes.
Step 5: After the prescribed period of time, perform a brew without adding a K-Cup®. Empty the contents of the ceramic cup into the sink, be careful as contents may be hot.
Step 6: Fill the Hot Water Tank with 8 ounces of bottled water, close the water fill lid, place a cup on the drip tray and perform a brew.
Step 7: Repeat Step 6 three times using bottled water (with no K-Cup in place) to cleanse the brewer plumbing and get rid of any residual
taste from the vinegar. The brewer is now ready for normal use again.
I cleaned (de-scaled) my Brewer and I’m getting a funny taste in my coffee. What should I do? The Brewer could need further rinsing. There may be some cleaning residue. I would recommend doing several more cleansing brews.
How do I get service for my Brewer? Please contact our Customer Service Department at 1-866-901-BREW (2739) to speak to a representative.
Where can I buy the K-Cups? You can purchase a wide-variety of K-Cups at qvc.com in packs of 36. You can purchase a selected variety of K-Cups locally at over 16,000 retail stores where our Keurig Brewers are sold. You can also purchase them on-line at www.qvc.com and www.keurig.com or call our call center at 866-901-BREW (2739). Keurig offers over 200 varieties from such Roasters as Green Mountain, Timothy’s, Deidrich, Gloria Jeans, VanHoutte, Tully's, Coffee People, Newman’s Own, Emeril’s, Bellaccino, Ghirardelli, Celestial Seasonings, Bigelow and Twining's.
Can I use the same K-Cups in all the Keurig Brewers? Yes, the K-Cups are made to fit all of the Keurig Brewers.
Do I open the K-Cup? NO, please do not open the K-Cup. You simply place the K-Cup in the Brewer and press the brew button. In less than a minute you will have a freshly brewed cup of coffee or tea.
How does the K-Cup work? The K-Cup is packed with fresh roasted gourmet coffee or tea. It is nitrogen-flushed to seal in ultimate freshness and stays fresh for over 6-9 months. It is impermeable to oxygen, moisture, and light and contains an individual cone-shaped paper filter and the exact amount and grind of coffee or tea to brew a single-cup. The brewing process actually takes place inside the K-Cup. To brew a cup you simply place a K-Cup into the Brewer, press the brew button and a cup of coffee or tea is brewed in less than three minutes.
Is it okay to brew coffee & tea using the same K-Cup holder? Yes. There is no taste contamination. The Brewer purges the last of the coffee/tea at the end of the brew cycle.
Information provided by Keurig
About KeurigKeurig was founded by coffee lovers who believed that coffee should always be served fresh, whether at home or at the office, just as in a gourmet coffee house. Introduced in 1998, Keurig's innovative single–cup brewing system lets coffee lovers brew the perfect cup of coffee, one cup at a time, in less than a minute.