Rated 2.6 out of 5 by 21
Rated 1 out of 5 by Aprile Finished with Keurig!!
I purchased this machine last year and it's already falling apart. The top piece that covers the water tank is missing pieces. Sometimes the machine works fine, other times it spurts the beverage all over. Coffee/tea is hot but I cannot stand the constant drip and mess, not to mention how cheaply made this is. I've had many Keurig's over the years but the quality has gone downhill. I do not understand why a company wants to lose customers? Doesn't that defeat the purpose? If I could return it I would but it's an expensive lesson learned. Keurig, please improve your quality!
Rated 4 out of 5 by Puppyseed GREAT COFFEE
THE NEGATIVE I WANT TO SHARE IS THAT IF YOU ARE LIKE ME AND LIKE TO BUY KCUSP FROM OTHER PLACES THEY WILL NOT WORK ON THIS UNIT THE KEURIG BRAND KCUPS HAVE A COMPUTER CHIP AND THIS MACHINE READS THE CHIP THERE ARE SO MANY AWESOME BRANDS OF COFFEE THAT I BUY AT A LOT BETTER PRICES THAN FROM KEURIG REALLY MADE ME SHOP FOR AN OLDER KEURIG SO THAT I COULD CONTINUE TO ENJOY THE CONVEINCE AND SAVE MONEY OTHERWISE KEURIG IS THE WAY TO GO FORCING PEOPLE TO ONLY BUY THE KEURIG BRAND KCUPS IS REALLY A DUMB MOVE BY THE COMPANY
Rated 1 out of 5 by Anna81 Does Not last
I've owned one, I gifted one to my brother and my mother has owned two. They have all broken at about the one year mark. I would not put my money into one of these or any other products that use the same pump this one does. It looks like in all the cases that is what gave out. Pretty ridicules for the amount of money it costs.
Rated 5 out of 5 by MYJ Best Purchase Ever
My Keurig works great and all my add ons were in the box. I have used it for coffee, tea, cocoa, hot apple cider, and hot water. I am enjoying this product.
Rated 1 out of 5 by mistykh Absolute JUNK!!
I had paid over $200 for this Keurig when it first came out and it lasted a little over a year and then the computer part of it completely stopped working. We called Keurig and all they said was we would have to buy a new one. It is my belief that spending over $200 for a coffee maker it should be able to last over one year!! VERY BAD INVESTMENT, VERY BAD PRODUCT!!!
Rated 1 out of 5 by patferris Disappointed in machine and customer service
Used about 3 times never worked right. Packed away for almost a year and called manufacturer and all she kept saying is it needed to be cleaned. We did that even with the tool she sent out still doesn't work right. Customer service stinks. The machine should have been replaced.
Rated 5 out of 5 by Eagle48 love This Machine
I've own a few Keurig s in the last 10 years only because I upgrade when they come out. The older models I gave to friends and family. I purchased this model last year and I love it. I've had a few problems with them over the years but was able to fix them. I did however had to get rid of one and Keurig sent me another one no charge even no shipping. I did the required maintenance and the problems were minimal. Like any other appliance gotta take care of it.
Rated 1 out of 5 by BarbSum Terrible Purchase
Didn't work out of the box. Followed instructions; in 2 days got one cup of coffee with continued error messages. Back it went. Hoping Keurig can come up with a better machine.