Rated 2.4 out of 5 by 53
Rated 2 out of 5 by rikkemp Disappointed Also
I thought long before finally deciding to write this review. I really like the product itself. I also like the concept and container style - easy to pack. I did find it easier to pump each side separately - when it worked. Unfortunately, I have had the same problems as so many others. The delivery system is simply inferior, The "white" side took 3 days of mega-pumping before it started to work. Worked well for 5 weeks, then "white" side stopped pumping again. With opaque container, I cannot see if the product is empty. (It shouldn't be as I had a late start with this side of the container.) Very frustrating, especially factoring in how expensive it is. I was very excited to try my first Kate product and am now leery of others. Should have returned it with the initial problem.
Rated 4 out of 5 by budgirl27 Great Product for 60 Days
This serum has given me great results, but only lasted for about 60 days. I am in my 60s with lots of hyper-pigmentation from my days of tanning and heredity according to my dermatologist. I have noticed a marked improvement in pigmentation which is thrilling to me. Unfortunately, there is not enough product in the container for 90 days which means that I will be making the third easy payment when I no longer have any product left. I have experienced some problems with the pump system also. I agree with other comments that the inside tubes should be clear so that the customer can tell if the problem is lack of serum or a dispensing problem. I will reorder one more time and hope that I get the 90 days of use that is advertised. This is my first time to review a product. I am reviewing this product in hopes that improvements will be made in the dispensing and that QVC will check to determine if there are truly 90 pumps.
Rated 1 out of 5 by GodLover ONE SIDE OF PUMP MALFUNCTION
Very disappointed one side of pump would not work. I sadly cancelled my auto delivery b/c I do not want to receive another defective pump for such a costly item.
Rated 5 out of 5 by Puttetatt Working for me too!
I purchased this when it was first introduced. It has given my skin an additional boost. I'm 51...and have seen a HUGE change in the firmness of my skin and brightness. I use Allgenist during the day and this at night. I'm actually moving up my auto-delivery because I don't want to be a day without it. It's a winner!
Rated 5 out of 5 by Conchita WORKED FOR ME
I too was leary about using this product after reading some reviews but noticed negative reviews were really about the dispenser and not on the product itself so I decided to give it a try. OMG, I saw remarkable improvement in my skin texture and my frown wrinkles and lines around my eyes have softened and really disappeared. Yes, there is a slight smell but it goes away and just wash your hands. Thank goodness I have had no problems with the pump. I am on auto delivery and looking forward to receving the next shipment. I also believe this product is fairly priced compared to other more expensive products that have not worked for me.
Rated 1 out of 5 by Poppet Bad container - doesn't work
I experienced difficulties with the dispenser from the beginning, especially one side. Now the "good" side has quit working entirely. I feel cheated - there is no way to open the container and get at the product. VERY ANNOYED with Kate and whoever at QVC "passed" this as an acceptable product.
Rated 1 out of 5 by bamajeanie Product great BUT----
The first 4 weeks I used this product I really was amazed-IT DID WORK WONDERFULLY BUT after the 4th week once side stopped working. I broke open the top thinking I could use it that way & i got "maybe" another week of product. Now I have 2 more months of "expensive" easy pay & NO PRODUCT!!!! I will NEVER buy again until delivery system changed. I cancelled my auto-delivery & will hate every moment of having to pay for product I don't have. Too bad is was past the 30 days when it happened!!!
Rated 5 out of 5 by Ellie1627 Great product!
It seems that many don't understand how to make it work....all you have to do is hold the product, push one side first, then the other to dispense the right amount.
Mix them together with your fingers, then apply as directed.
My skin looks great!