K14239 - Iron Chef America 5" Santoku Ceramic Knife
I had purchesed it some time ago and loved it.While my daughter was visiting, she tried it and the blade came loose from the handle. I didn't contact customer service because by then I didnt have the receipt or return. I do hope it was just a bad knife and not the norm for it. The idea was great, the knife was not. I have tried to super glue the handle back on the blade but note too happy.
Awesome Customer Service
I purchased this knife in April and I love it. However, a large chunk chipped off yesterday while I was chopping vegetables. I called customer service and to my amazement she told me they would replace it. I printed off a return label and they will send me a new one. I guess we need to treat this knife more gently than a steel one. Thank you QVC.
BEST KNIFE EVER!
I cannot believe the poor reviews this knife has received. I have had nothing but the best experience with this well made knife. It is extremely sharp. It slices like butta. The handle is easy to hold. The stability of the knife shows how well-balanced it is. I tend to grab this knife more often than not as I know it will do whatever job I am working on at the time. And I have used this knife countless times. Not sure what the other peoples issues were with their particular knives, but I an sure glad I got a good one. I will be ordering another as a gift. Thanks QVC for a super product,
the blade chipped!
I used this knife approx five times. I was impressed when I first used it since it was very sharp. However, using it over the holiday weekend the blade chipped!! So much for the knife lasting.
Disappointed with the quality
This knife performed well and I like the fact it never needs to be sharpened, however the third time I used it to cut vegetables, the blade snapped off from the shaft.
Cooking can be fun!
I haven't tried it on a tomato yet (and that's the demo QVC did with the knife that really amazed me) but it has made short work of every other food I used it on! It really makes food prep fun. It's a great knife - lightweight and very sharp. It's one of my favorite QVC purchases!