Rated 3.3 out of 5 by 56
Rated 1 out of 5 by jan10 Really disappointed
The last shipment I received was very thick, dry and clumpy. About 1 or 2 hours after applying the mascara, my eyes started itching and watering and I would have to take it off.
Possibly small flakes of mascara got into my eyes. I changed mascaras and have had no problems since.
Rated 3 out of 5 by MargaretA Disappointed but Hopeful
I love the brush and the concept. I'm disappointed because the mascara runs. I hope a waterproof version will be made.
Rated 1 out of 5 by Ruby 123 The wand broke off in the container
I bought this for my sister on auto delivery. The first container was fine. Three months later she opened the second container and the wand broke off into the container. The tube is unusable. She can't return the order.
Rated 5 out of 5 by Cleangirl Thanks Jamie!
Thanks for fixing this mascara this has always been my favorite mascara even though it's not waterproof. I wrote in and told Jamie how I had received bad batches of this mascara . I begin to try other mascara because this one was always so dried out. My lashes had almost lost all of my lashes but when I begin using this mascara my lashes begin to grow and come back that's why when people would say they might as well buy drugstore mascara I could not because this formula has good for you ingredients unlike drugstore brands. I can't speak for any one else but I love this mascara and I am so glad I decided to give this another try it is working just like when I first tried it. Thanks Jamie for correcting the problem It cosmetics thanks for listening and doing something about it. I'm so excited to have my mascara back. Lol
Rated 1 out of 5 by Susie1966 Not really impressed
Not very build-able and melts. Having said that it is difficult to remove completely.
Rated 1 out of 5 by TikiC Not What I Was Expecting
I love the IT makeup line so I was excited to try this mascara. So disappointed!! It ran in my eyes and smudged. I stopped using it. I'm going to try one more time to use it, hoping the last time could have been just a fluke.
Rated 5 out of 5 by Alexsgrandma Best Mascara Ever!!!!
I don't understand the negative reviews saying this mascara is clumpy, messy, and flakes off. I have found none of those to be true.I find it does work best with a primer first (right now I am using Laura Geller's but will go back to IT's TIGHTLINE when that is gone#. I apply 2 coats of the Hello Lashes, top and bottom. Then a little later I may apply a third coat...OMG! My lashes look full and so lush! No "spidery" look either. A few of the models do look like they might have lash extensions. I wish Jamie would feature the older models more as far as the mascara demos too, not just the foundations, blushes and lipcolors. The ball tip is great for getting those little lashes in the corners, whether you use it horizontally when applying across all of your lashes or when applied vertically to the spots where extra is needed. I actually do both. I have found NO issues with clumping or flaking, so I wonder if those who do are trying to apply one thick coat or two, or maybe not giving each coat a little drying time between coats, instead of lighter coats. Mine stays on until I take it off at night with a simple eye makeup remover...no problems. I have this duo on AD, plus a duo of the TIGHTLINE and a duo of one Hello Lashes and one TIGHTLINE. I won't be without them! I am 65, so my lashes aren't as long as they were in my youth, but with the IT Hello Lashes and TIGHTLINE they still look amazing! Thank you, Jamie, Jacquie and company for all of your amazing products!
Rated 1 out of 5 by I Observe Not lovin' this at all!
Very clumpy and messy! Too much comes out on the brush. I like a more natural look, but I end up with spider lashes. Not ordering this again.