Rated 4.2 out of 5 by 56
Rated 1 out of 5 by LeAnne1961 Lousy Quality
I have not even had this thing a year. I don't expect these things to last forever but a few years would be nice. As far as cleaning it's great if it's not leaking the entire time. I'm done with Hoover. No matter what I did it leaked horribly. I over looked a previous review about leaking because sometimes its just a one time issue. Please read the reviews. By the time you add tax s&h and it was a 6 month easy pay, I paid a lot of money for a machine that had to be put in the trash shortly after it was paid off. I will admit I used a different detergent that I now know voids the warranty, but come on $20.00 for 1 bottle of cleaner? Bissell here I come.
Rated 1 out of 5 by MIPomakoy Poor Quality
We purchased this machine because it had good reviews. Sadly the negative comments on this list proved to be our experience -- the machine leaks and the engine did not last 6 months.
Rated 4 out of 5 by HumptyDumpty Best Deep Cleaner Ever
This carpet cleaner was magnificent. I've had many other cleaners over the years and my carpets were never this clean. I gave it four stars only because it is very heavy to use. I have Rheumatoid Arthritis and could only do small sections at a time. Haven't used hard floor cleaner yet.
Rated 3 out of 5 by 01birdofprey Worked great for 6 months
Loved this carpet cleaner but it didn't even last 6 months. The motor went out. Disappointed
Rated 3 out of 5 by ~Tarin~ loved for my hardwoods!
I have owned this machine for a few years and LOVED it. It did a great job on my hard floors, leaving the house smelling great. On my carpets I didn't notice anything that would knock my socks off....it cleaned them but didn't take all the marks off that were on the carpet. Stains? Maybe...so this machine did a good job but my love for this is for the hardwoods! I could've bought another floormate but I needed a carpet cleaner too. The floormate is just too small for the area I have to clean. The tank on THIS machine is big and allows me to clean my entire main level.
I'm debating on buying another one of these, however. I let a friend borrow it that had some heavy capret cleaning to do and when it was returned me....the brush wouldn't spin. After reading some reviews I see that it could be something inside the machine that got hot and caused the maching to not work. I'm very upset over this. I don't know if this is something that can be fixed or do I have to spend another $300 on the exact machine??
So...in short, I would say it's super great for hard floors. It's good on carpet too. When you stop the maching and turn it off, you need to park it on a hard surface becasue it will leak and leave a "mud" line on your carpet / floor. Clean your dirty tank and the front and bottom of the machine right away...it will stink to high heaven if you don't.
Rated 4 out of 5 by rip Best cleaner ever
I've only use it twice so far. It has cleaned spots that the professional cleaners could not remove, the only problem I've notice is having to refill the water tank and empty the dirty water tank to often. That's why I only gave four stars, It would be great if Hoover could solve that one problem.
Rated 5 out of 5 by geebrad53 Excellent
Simple to put together and works like a dream. Fast shipping and installment pay plan makes this a great opportunity to own one. I would highly recommend it works great.
Rated 3 out of 5 by Bigbooty good purchase
The vacuum is heavy you do get a arm work out. I do wish the water containers were bigger i had to stop and empty them alot!