Heys 3-piece Hardside Spinner Luggage Set w/Duffel
I bought this set about 3 months ago. When I got them I thought they were very good looking and I would not have a problem finding them at the airport. Of course, I was worried about the material they were made out of. I used them last month on vacation. A plane trip to Orlando, squeezed in a van with other luggage, getting on a cruise ship, and going through customs on the way home - the luggage did wonderfully. No scratches. I love the fact the luggage expands when needed. I am glad I bought them.
disappointed in texas
I spent a lot of money for the worse luggage. First time used, taxi driver loaded in the trunk and it came out cracked on mine and my daughters. Two sets that look awful. Read exclusions they cover nothing except defects when you receive. Will never purchase luggage online again
If something happens to one bag you might be up a creek. I am with one of the other reviewers: the inside strap came unglued/unstiched after one use. I called the Heyes customer service daily for 1/1/2 weeks until I heard back; I also send them two e-mails. Now I am in the midst of sending proof. And she said they may not have my color. So now I am thinking I would NOThave a matching three piece set any more if they don't. Their customer service (Heyes) is SO bad compared to QVC. I am hopiing that QVC can do something for me if Heyes cannot replace with my same color.
We bought this to take to Europe. The luggage performed wonderfully and the duffle bag came in handy on way back to carry all our extras from the trip! Would buy another set for sure!
Ten Stars Please!!
This three piece set proved itself worthy last week. We took a cruise to Alaska. The bags were tossed around from plane to plane, to ship, to plane and to plane. Not a scratch. Not a dent. I got them in the Python, and I received SO many compliments on how pretty the bags were. And there was no other set of luggage on the carousel like ours, so spotting them was a breeze! We stuffed them so full. The expandable zippers held up great! They rolled great. I'm SO very happy w/these.
"Love My Luggage"
Saw demo, and decided this set would suit our life style. Although I was dissappointed that exterior shell was not as solid as appeared, I realized light weight would reduce air travel costs. Super easy to roll along. Largest capacity case holds "alot". Love "combo" locks. Largest case (when full), was difficult lowering down steps.
Not what I expected
This luggage set is ok, and yes, is roomy, but I'm not quite sold on it as of yet. I don't think there's more room inside them vs. other suitcases I already own. The value is ok, not great, but probably better than in the dep't. stores. I would return them, except it's way past the 30 days. I expected to be blown away by the Heys brand, and all the hype. Not a fan so far!
Great for the price
We bought the Python set about 4 months ago. Have not had one problem with them. I see a lot of bad reviews, but honestly, luggage is gonna get scuffed. It's luggage! We gave the small suitcase to our daughter because she has less to take then we do. All in all, it's good for the price. Looked at luggage at target and they wanted $200 for the same big suitcase alone.
worst puchase ever
used once--dented and all scratched up. also I wanted the red--it came and was more of a pink-gave it to our daughter. sorry I ordered and if it was within time frame would return.
Good and Bad
GOOD - lightwieght, even the largest packed with big and tall clothes and shoes for a week was right at weight limit, easy to spot the blue, rolled nicely, held together
BAD - finish scuffed and scratched badly from one round trip, non-stop flight. Scratches are permanent, but spent 30 min buffing off all the black scuffs upon returning home with dry towel (think black shoe marks on a tile floor). Most came off, some just too stubborn.
Overall fine for the price, glad I didn't pay more.
This set is beautiful, roomy and light. It was easily recognized on the baggage carousel. I have just returned from a trip and I used the duffel bag and middle size bag. It survived the airline baggage handling with just a few scuffs that were easily erased. However, I had to give a four star rating because the wheels did not always cooperate. Maybe a little lubricant will help.
Worst purchase in luggage
I was so excited to get this for our trip to Italy. Unfortunately, you don't know how it will work until you use it. The wheels are horrible. They do not roll on carpet (in the house to the car) and the wheels are to small for the size of the luggage. They calapsed, and we felt like we were dragging it through the airports. Very frustrating. like the others it was so badly scratched it looks like it is 10 years old.
I am returning, even though it is past my 30 days. Hoping the Q will honor and return my money. You don't know until you use it; one use and i'm sending it back. This trip was a true test and it failed.