Rated 3.5 out of 5 by 15
Rated 5 out of 5 by MaggieMaybe Perfect Traveling Companion
This set of luggage is extremely well made. The rolling wheels have multi-directional capability and glide through any traffic effortlessly. The design is even better in person. Plenty of space and multiple areas for stashing items to retrieve with ease. The three piece set is a breeze to manage all at once.
Rated 1 out of 5 by Kat1234 Cheaply Made
When I received this I was surprised at how cheap it looked. The fabric was pretty but if you travel a lot like we do, this product will not last very long. We got a much nicer, and more durable set at Costco for $40 less.
Rated 5 out of 5 by PattiSue Great travel bags
I recieved these bags a few weeks ago, super cute and bigger than i thought the handle allows you to gently lift up on it with a simple touch of a button I am doing a lot of traveling this summer I am excited about showing off my new Luggage!!!!
Rated 5 out of 5 by dar196 One of the best purchases ever.
Love this set so much come back for a second. Great for all kinds of transportation.
Rated 5 out of 5 by eng Trip-Worthy!
I just returned from a trip to Mexico; and used all 3 pieces. They were easy to manipulate; I had plenty of room and they showed no wear nor tear after 6 airport stops!
Rated 4 out of 5 by Nursegirl99 GOOD BUT MISSING ONE QUALITY FUNCTIONAL PIECE
I LOVE the luggage. The colors are vibrant and they hold a lot more clothing than they appear to when you first see them. Spinner wheels are great and extending pull handles are a must for me these days. The only complaint that I have, which is a big deal to me, is that there are no hard plastic guards above the wheels on the back side of the luggage. The guards purpose is to allow you to pull your luggage up stairs / steps without harming the fabric of your suitcase. I was disappointed to see that this feature was not included on this luggage set. I am glad I noticed this before I started dragging the back of the suitcase up concrete steps. My husband has the greatest inconvenience since he is the one that has to lift these pieces of crammed luggage up stairs to keep from tearing them. This should be an easy fix for the manufacturer. If not for this flaw I would have given a 5 Star and 100% pleased on my review.
Rated 1 out of 5 by Bibi7 Not A Good Investment!
I purchased Hayes luggage with high hopes but both my bags have been damaged by American airlines and the airlines did nothing about it, the bags are still under warranty by Hayes and I have had great difficulty getting them replaced or fixed. The luggage repair shop in San Antonio, Texas, that Hayes told me to go to, said they are refusing to do anymore work for Hayes because Hayes will not pay their bills to the repair shop. The Hayes customer service has been very disrespectful and even laughed at me. I typically don't complain about anything but this is ridiculous. Buyer beware!
Rated 5 out of 5 by SamLex Sassy Cuteness!!
Ordered this set for my 11 yr. old Granddaughter (Disney World).
OmGosh - - soooooooo ADORABLE! She luvs it!
Perfect sizes = I think the whole family would fit in these! lol
Wheels are super smooth - quality is awesome; couldn't be happier!!
Also ordered the Hey's (Floral Lace) set for my daughter = Gorgeous!
This luggage set is nuttin but FUN for traveling !!!!!
Rated 2 out of 5 by HeatherCat Pretty but doesnt last
I dont believe that this luggage is able to withstand multiple checked in trips on a plane. After my first check in, my luggage looked liked it just came back from battle...stained black, ripped at a few seams and raggedy. I was very disappointed because at first look, this luggage is beautiful. This would be better for car trips...
Rated 1 out of 5 by GolfCoach Carry Handle stuck
Primary suitcase arrived with carry handle stuck in the down position. Returned the set based on disappointment with poor functionality of primary component.
Rated 4 out of 5 by FGYHIK88 Definately easier on the back!
I ordered this set to replace my "pull behind" 2-wheeler. It's a definite improvement, especially when moving thru the airport or on public transport getting to the airport. I've checked the big one twice on flights, and was a bit disappointed that the baggage handlers were able to scuff up the corners already. Otherwise it would be a 5.
Rated 5 out of 5 by wild-shopper Lightweight and easy!
Love this luggage set. It is so lightweight and wheels so easy. Sizes of each piece is wonderful. A size for every need. Easy to spot on the luggage return at the airport. an added plus is that it is so pretty!