Heys 22" Spinner and Beauty Case Hardside Luggage Set
excellent traveling companions
Just traveled for the first time in years and having to deal with the current security protocols at airports. This set was a lifesaver! On the trip out, I realized I had one carry on bag too many with my purse. Because of the zipper expansion feature of the spinner case, I could consolidate and still not need to check any bags. Marvelous! I also discovered that the notebook computer I was carrying fit perfectly into the "beauty" case which made it easily accessible during my flight since that case fits under the seat. So glad I made this purchase!
Hey's USA no longer exists. Had 4 months of trouble getting a repair on one of my 3 piece Hey's. After a lot of e-mails between me and the luggage repair store with Hey's Corp - finallly parts where sent out. Luggage was only 2 years old when taken to repair shop. With a 7 year warranty I hope nothing else needs repair as I fear they will not assist me.
But as far as the luggage - luv luv - just wish more of a solid warranty if a repair is required.
Very Stylish in Snake
I plan to take this luggage on a two week vacation to Seattle/Portland in June and July and wil edit review after that trip. I do not plan to use the Beauty Case this trip instead I plan to use the spinner with the large Denis Basso tote. I did a trial pack and this suit case holds more than I expected.
My new travel set consists entirely of QVC items The Denniss Basso Oversized Tote in Chocolate for my 17" laptop and Orange Piegare crossbody tote . When travelling by car I use the carry strap to attach the beauty case to the front of the spinner and set the basso tote on top of the spinner criss crossing the tote handles over the spinner handle. Carry the Basso tote for work with the JK polka dot silk scarf tied to the handles.
no warranty !!
don't waste your time or money .. if you have a problems with this product you are on your own
They do not honor warranty aggreement
unfortunaelty bought 2 sets of Heys and when I hade a problem with one I was told they did not replace and did not have a service center in my area so could not help me
light weight is nice but would not buy again
Good for road trips
This little luggage set is adorable. I would not use it for air travel it doesn't appear sturdy enough for baggage handler abuse. It isn't large enough for more than a few days travel. I have however used it for weekend road trips and it held up fine. I would recommend a larger sturdier set of luggage that can withstand more than a few short trips.
You will not go wrong with these. This is my second set in 20 years.
The wheels move with ease, They roll great on all surfaces. This is a great carry on.
Love my Heys Map Print Luggage!
I received this luggage just in time to use it for a weekend trip. There was so much room and in the little hidden areas I did not expect. Everyone on my trip NOTICED the luggage. The map print is off the charts beautiful. I would like to see a larger size spinner for longer trips out of town. Just buy this set you will not be disappointed.
I loved the look of the Heyes luggage but the first time I used it the wheel went through the bottom of the suitcase. It can't hold up to the baggage handling of the airlines. Because it was not a manufacturer defect the warranty is no good. So now I'm stuck with a beautiful, but useless suitcase I'll never be able to use again.
I love the look of the cases and thought my grand daughter would like a set for over night stays, but I fell in love and got her a bike instead. Once I examined the case, I knew it would not stand up to baggage handlers, so I use it exclusively as a carry on. The beauty case? Too small. It could be used as a kid's lunchbox. Overall a nice piece of luggage for weekend trips or as stated before, carry on.
LOVE THE SNOW LEOPARD
After reading all the bad reviews I was afraid to open the box. It wasn't damaged, but boy it took a long time to remove the plastic.
The cosmetic bag, I agree with the other customer way too SMALL. Not enough room for makeup, bathing suit & toiletries. This is why I gave it 4 stars plus taking off the plastic.
HEYS won't honor their warranty
Do not buy this product! Heys WILL NOT honor their warranty. I just found out after owning these suitcases for a year. Needless to say, when you travel your suitcases will take some abuse from airline personal. One of my suitcases had a damaged wheel and Heys did not honor the warranty. I got the run-around big time, but no action. As much as I loved my suitcases, that's how much I dislike the company now. I was told by the repair shop I took my suitcase to, to buy the other hard case brand name (Samsonite) instead. They will honor their warranty. Big, huge, disappointment!
I bought the Map set. I LOVE the look of the set. Eyecatching. Lightweight. Easy to maneuver. HOWEVER, the body of the luggage is not up to the demands/wear of a Road Warrior's travel. My luggage got its 1st crack after just three flights. Luckily the print is such that I could repair it with glue and clear packing tape. Great for occasional travel but not daily flights and bag checks. I would love it if Heys would make a heavy duty set of luggage for business travelers/Road Warriors. .