Haier Portable Heat & Cool 11,000 BTU Heater and 12,000 BTU AC
I returned Haier Portable Heat & Cool in less than 30 days. First let me say that I love the idea of the Heating and Cooling systems combined into one unit. Also, the installation was quick and easy and in the beginning the air-conditioner worked wonderfully. However when the temperature outside hit 92 degrees Fahrenheit with 50% humidity the cooling system would automatically shut down every 2-6 hours, because the unit needed to be drained of its water build-up. The cooling system does not work well in humidity (the reason for the rapid water build up according to the instruction manual). Draining the water was difficult because the spout is almost floor level and the only thing that would fit underneath it was a cookie sheet, which the drained water would almost fill to the top and then the water would spill all over as I tried to dispose of it. This unit might work better for someone who lives in a less humid climate, but I would not recommend it. I have another unit (by Sharp) which looks very similar. I have to drain the water from it approximately once a month and the spout is high enough to fit a bucket under. Finally, I did not have an opportunity to use the heating system.
Expensive, but good machine
So far I am really impressed with this machine. I have a small house with several rooms. This keeps my bedroom and living room cool. It was easy to install. The hose does easily pop out of the window if I try to move the machine around, but it pops back in with very little trouble. The "loudness" that people keep mentioning is no worse than having a window a/c unit running. I would recommend this. I just wish it was less expensive, but we'll see this winter if it was worth the price.
The best purchase ever
When I first seen it on the show, I new this would be something that will help me through the hot days and my hot flashes .. I also told my friend about it and we set them up right away.. This product will be recommended to my whole family and friends..
Did not keep this long enough to use the heat. Wanted to be able to use dehumidifier during the summer. Live in the south and it gets plenty humid. Tried to use it in our bedroom several nights but it was loud at night. If you can handle to noise then it will work
Just so disappointed.
Very noisy, does not cool room to the temp selected. Hard to install in any window. Just a big waste of money.
The worst thing I ever purchased from QVC
This is so rare as I love QVC but this Portable AC and Heater just did not live up .I could not get my 150 sq ft room about 72 and it was only 80 outside so it would never make it in July and August here when it gets over 100. So I am sending it back
This was a huge let down. Installation was a nightmare. It took 3 hours and at the end we basically just drilled it to the window. We used the air conditioning feature for two nights and it never got to the temperature we desired. Very big waste of money. Will be returning immediately.
best purchase ever
I live in a two bedroom apartment and bought this for my living room and it keeps it very cool and it does not leak at all I have the settings on full fan and ac setting and am happy with the product thank you qvc
Bought this item never work right ,couldn't get room below 72 in summer and the heater never did work, too much cold air coming out the back of unit.
haier air conditioner and heating products
be caution when buying this item - if anything goes wrong after 1 year and after the warranty - for any repair - if you live in south jersey - you have to cart this item all the way to New York city - as that is the only repair shop for this company.
You are not made aware of this information prior to buying the product -********************************************PLEASE USE CAUTION PRIOR TO PURCHASE***********************************
Should have read the reviews....
Quite possibly the worst purchase I have ever made. The unit fills up with water every few minutes and it shuts itself off until you empty it. By the time I bought more packaging to return it the return window had passed and now I have this piece of junk in my house that is useless. Not quite sure what I am going to do with it, throw it away I guess?!?! I could never in good conscience give, let alone sell, it to someone else.
Worst Owners Manual EVER
I bought this, and used it, rather successfully, over the summer. I couldn't figure out why, however, it would work for 60-90 minutes, then shut itself off, beeping all the while. No mention of it in the owner's manual, either. Had to call Haier customer service - turns out that if you live in a humid area, you'll have to drain the machine (or install a hose to the back to let the machine drain on a continual basis). NO MENTION OF THIS IN THE OWNER'S MANUAL! Now, fall has come and I'll be calling Haier customer service AGAIN because the air coming out of the machine, while in heat mode, is ice cold. AGAIN, NO MENTION OF THIS IN THE OWNER'S MANUAL! Come on now, Haier! Get it together!