Haier Portable Heat & Cool 11,000 BTU Heater and 12,000 BTU AC
Bought this item never work right ,couldn't get room below 72 in summer and the heater never did work, too much cold air coming out the back of unit.
haier air conditioner and heating products
be caution when buying this item - if anything goes wrong after 1 year and after the warranty - for any repair - if you live in south jersey - you have to cart this item all the way to New York city - as that is the only repair shop for this company.
You are not made aware of this information prior to buying the product -********************************************PLEASE USE CAUTION PRIOR TO PURCHASE***********************************
Should have read the reviews....
Quite possibly the worst purchase I have ever made. The unit fills up with water every few minutes and it shuts itself off until you empty it. By the time I bought more packaging to return it the return window had passed and now I have this piece of junk in my house that is useless. Not quite sure what I am going to do with it, throw it away I guess?!?! I could never in good conscience give, let alone sell, it to someone else.
Worst Owners Manual EVER
I bought this, and used it, rather successfully, over the summer. I couldn't figure out why, however, it would work for 60-90 minutes, then shut itself off, beeping all the while. No mention of it in the owner's manual, either. Had to call Haier customer service - turns out that if you live in a humid area, you'll have to drain the machine (or install a hose to the back to let the machine drain on a continual basis). NO MENTION OF THIS IN THE OWNER'S MANUAL! Now, fall has come and I'll be calling Haier customer service AGAIN because the air coming out of the machine, while in heat mode, is ice cold. AGAIN, NO MENTION OF THIS IN THE OWNER'S MANUAL! Come on now, Haier! Get it together!
I have to agree with just about everyone. What a waste of money!!! By the time I got to use it ,it was to late to send it back. I have a small bedroom I mean really small and I could not get it to cool off even letting it run constantly.It's a piece of Junk
WORST PURCHASE EVER!
This item is junk and doesn't even deserve one star. I live in a small cape cod and the central air doesn't cool the upstairs (small) bed room so I thought this would work. It does not. It is very heavy, loud, barely cools off the room. I am not hard to please! I don't even want the room to be super cold and I only would use this unit at night just to make my bed room comfortable to sleep. Last night the unit quit working entirely, It won't even turn on. It's only a couple months old. This is the first bad review I have ever written but I hope after others read the bad reviews on this product they won't make the same poor decision I did and purchase this item. I gave this thing a chance but I am going to return it to QVC. very disappointing.
Does A Great Job of Cooling Things Down
Our first purchase of a Haier A/C was about eight years ago. It worked perfectly, with no leaking on the floor, for about three seasons. We've used it each & every season since. We solved the leaking problem with the purchase of an extra large hard-metal turkey roasting pan (18"x24"), used in conjunction with a small metal step stool that is about 8" in height (used primarily for campers & RVs). The sturdy metal pan rests on the floor & catches the water overflow, while the metal step stool sits inside the pan, with the A/C unit sitting on top of the step stool. Problem solved & cool summers for eight seasons!!! This unit works the same way as our original Haier, but the leaking started the first season with this one, about 2 weeks after it arrived. You WILL have leaking at some point in the future, so take the next step & you can solve your own problem, if you are proactive & avoid the flooding in the first place.
Good for additional cooling.
This is my second purchase of a Haier Air/Heat combo unit. (It's too heavy to move up and down the stairs.)
Humidity abounds where I live. This unit does a good job of cooling and removing the extra moisture that my whole house unit can't.
As a dehumidifier alone....well...it has to be emptied too often and is difficult to empty. The unit is heavy and tipping it to empty the reservoir is awkward. You can barely fit a sheet pan under it when tipped. I am considering building a stand to raise it several inches off of the floor.
As I said before the unit is heavy. Getting it upstairs by myself was daunting. It was worth it, but I ached afterwards.
I have not used this unit for heating, but I have used my previous unit with no issues.
WORST PURCHASE EVER FROM QVC
DONT WASTE YOUR MONEY ON THIS PIECE OF JUNK. THEY DONT TELL YOU THAT YOU NEED TO DRAIN THIS AC,THE WATER DOESNT GO OUT THE EXHAUST HOSE AS THEY CLAIM... IT HAS 2 DRAIN PLUGS ACTUALLY... WHICH LEAKED ALL OVER MY WOOD FLOOR EVERYTIME I DRAINED AC, NEARLY RUINING IT ..COULD DEAL WITH IT IF THE AC WORKED AS DESCRIBED ON TV.. COULDNT COOL DOWN A 250 SQUARE FT ROOM,WHICH IS ONLY HALF THE SIZE THEY CLAIM IT WILL HANDLE.. .. NO QUALITY, VALUE OR CONVENIENCE WITH THIS PURCHASE.....ALSO VERY LOUD ...GIVE IT 1 STAR BECAUSE UN CANT GIVE IT A ZERO STARS...
First summer AC functioned but in high humidity left water collecting on and damaging wood floor.
After contacting QVC and then Haier, checked unit for possible sources of water as per instructions.
Second summer AC left more water on floor causing further damage.
I purchase this unit last year, it's paid for now, but once I came today and read all the negative reviews on it, I just had to respond. I purchase mine for an apartment one bedroom last year while I was working out aboard till I retired. I would set it at 2:30pm and once I arrived in my apartment, my entire 970sq was completely cool, correction "cold" or warm. Once I brought it home this year in Jan I used it in my upstairs bedroom. I can't say enough great things about this piece of equipment. It is a energy saver. I have a 3000sq home and it usually takes more to warm my upstairs then my downstairs; I have not had a $250 electric bill yet since I begin using this unit. Would I recommend! Yes, I would
Quality Control Alert
I guess we were lucky. After installation we realized the unit was broken. Air flow direction control was in pieces. This is a very large bulky unit. Because you have to cut the bottom off the box to open, how can you return it? QVC was great - said tape it up and we'll pick it up - and they did. Quality Control missed the boat on this one.
QVC = 5 stars
Haier 12000 BTU Portable Air Conditioner with 11,000 BTU Heater = -1 star