Rated 2.2 out of 5 by 6
Rated 1 out of 5 by Nota Not a good choice
This is the worst laptop. It feels like a toy. I am very unsatisfied with this purchase. It will be returned. I am a HP customer and have purchased several laptops and computer over the years. This is the worst.
Rated 1 out of 5 by nanatimes3 Slow
I have bought HP from the Q before , this is by far the slowest laptop that I have ever purchased. This was very slow to even start up and to get to a website was almost impossible. Sending back
Rated 5 out of 5 by dsjim Great laptop
Great laptop. Faster than I expected. So far so good, really like it.
Rated 2 out of 5 by TwoBadWolves Rather Slow
Thought I was getting a good deal and a good pc. Last pc I ordered from QVC was a 17" Dell that was quick and worked well...but when it crashed, it really crashed. Having had an hp before my Dell from QVC, I decided to try an hp but must admit that I am disappointed. My guess is that the body is made of plastic because it certainly doesn't appear as sturdy as my last hp. Sure I'd like a lighter laptop...but I don't want to give up quality for improved weight! Disappointed and likely to return this item.
Rated 3 out of 5 by rosebud1951 YES & NO
I love HP and i've always purchased my computers through the Q so I'm not quite sure how to rate this. Im giving it an average because I found an HP really close to this one. I purchased this then found one locally it had everything except the local one had 2 more gb of ram and back lit keyboard and I saved a nice chunk of change. Granted I didn't get all the programs or life time support but I've very rarely used any of the software that came with the computers I've purchased even b4 life time tech support. I won't have that but I know friends and family that are techs and helped me in the past when I didn't have life time support. So even though I love HP and the Q this will be returned. I've been watching for HP to come out with back lit keyboards in their offers on the Q and have never seen one unless it was another brand or way out of my price range or a vendor I don't care for in the electronics community.I would still recommend this product to friends and family if they couldn't find a better price else where or needed good tech support.
Rated 1 out of 5 by GeriBicker Received A Used Computer
Most companies let you know when your ordering a used computer and sell it at a discount, not QVC. Not only was it used, it crashed after an hour of use. I reset it to factory and it crashed again. This is going back. I found a much better deal at Best Buy.