Rated 2.1 out of 5 by 14
Rated 1 out of 5 by Izzy1973 Inportant info was left out of their presentation
This item would have been wonderful and much easier to use than our old large scanner that we have. I thought this would be a wonderful Christmas present for my husband. Well after about an hour of trying to get the scanner wand to stay on, and also after we put the software in our computer we thought our computer crashed. The whole system went blank. My husband had to fool with getting the computer to come back up. After reading the paper that was included with this wand it mentioned it did not work with windows 10. That's what we have is windows 10. I watched the demo on tv the day it was shown. There was no mention of what your computer had to be as in windows 8, 10 , etc. Well WRONG! it will not work with windows 10. If you have windows XP your in luck. We were very disappointed. They should have told this on the presentation that was shown on tv that day. I sent it back yesterday.
Rated 3 out of 5 by Tommy53 New Purple Photo Scanner
The product is great, and a good value. However, there were a few issues that I had to find a work around for. There was no Driver for the unit for windows 10. So I had to figure out how I was going to get it to work. The included software is not designed for windows 10, You will have to run in windows 8 compatibility mode and it will install on windows 10. after it installs it will recognize the doc portion of the scanner use the OCR and you will see it work. GPX website is not very helpful when talking to them. But QVC will accept the return if it will not function for you. It was frustrating at first I just wish I knew who built the machine I'm quite sure they have the proper software. You just don't build one of these high tech devices with out it. If any one figures it out before I do would really appreciate a post on it. I would have given 5 stars if the package would have had win 10 software. Product is great software is poor.
Rated 1 out of 5 by RLSMS AWFUL!!!!!!!!!!!!
I REALLY WANTED TO GIVE THIS A ZERO. I HAVE JUST SPENT 2.5 HOURS TRYING TO MAKE THIS WORK. FEEDS, IF AND ONLY IF, IT WANTS TO. PICTURES GO THROUGH CROOKED, WON'T SCAN. CAN'T GET IT TO TRANSFER TO COMPUTER. THE INSTRUCTIONS ARE AS CLEAR AS MUD. THE WEB SITE IS NO HELP AT ALL, ITEM NOT LISTED. I HAVE HAD TWO PHOTO SCANNERS IN THE PAST, BUT I'VE BEEN SCANNING HUNDREDS OF PICTURES AND THEY DO WEAR OUT. I STILL HAVE SEVERAL HUNDRED TO GO BUT MY FRUSTRATION WITH THIS PRODUCT ISN'T GOING TO MAKE IT EASIER. I SHOULD HAVE READ THE REVIEWS BEFORE I ORDERED, BUT WAS SURE THAT SINCE IT WAS OFFERED BY QVC IT WOULD BE GOOD AND THE PRICE WAS GREAT. RETURNING IT TOMORROW.
Rated 1 out of 5 by lynkc Sad it didn't work
I had anticipated receiving this product after looking for one similar for months. I love purchasing from QVC and usually very pleased with the product. I read through all the material and watched the video and was sure that it would work with an iMac. Scanner came, opened, put it together, inserted the dvd...not compatible. Hmmmmm. Ok. so I went to the company and manufacturer website, neither have the product for sale and NO downloadable software or support. Well, I must return. I need something with usability.
Rated 1 out of 5 by Ripley14 GPX Docking Wand Scanner
Buyer beware! I first had a different brand wand scanner that I loved but it wore out. I purchased this one thinking that I could just pick up where I left off. Not a chance! This entire experience has been so frustrating and I simply hate this scanner and the company it comes from ... there is no support and by the time I figured out how useless this wand is it was too late to return. I have a Macbook Air and found out that Mac isn't supported on this wand. Seriously? The disc would not load on my Mac and after several phone calls finally found a human who could say that they are not set up for Mac. The first day I had it the left tab that holds the wand onto the dock broke off. Then I could hear something inside that moved around when I tipped it side to side. When I push scan nothing happens. There is no scanner light. When I put the picture in the dock to scan it ... nothing happens. The scanner screen lights up but nothing happens. Also, the micro sd card goes in crooked and falls out constantly. Please, if you want a scanner do not get this one! I rarely write reviews but I felt compelled to spare others the frustration and lost money.
Rated 5 out of 5 by mischiefbabi09 Perfect scanner for Pictures and documents
I was a little hesitant to purchase this scanner because of the reviews, but I'm glad I did. I installed the software and started scanning but nothing was happening, so I looked it up and you need to open paint before scanning.
Rated 1 out of 5 by RUNNER GIRL Not a great item
This item is going back. Unfortunately I had to scan photos several times before the scanner got it right. Sometimes the pictures will go into the scanner and dock correctly, and the picture is either half scanned or distorted. I was fustrated. I thought this would somehow be an easy way to put the photos together. But wait, there's more.....I tried downloading the the software, and the disc made a grinding noise inside my computer, oh no no no...sorry to say. I only hope anyone who does purchase this scanner will have better luck with it than I had.
Rated 1 out of 5 by bosley1 Can't load Software
I just received my scanner. My problem is that I cannot load the software because I do not have a CD drive on my computer. Usually devices that attach have an internet site where I can download device setup software. This one does not. The offshore support group could not provide me with a solution. So far I am not very happy. I will try to find a solution before I return it. The GPX website does not even list the scanner as a product. Strange.