Serta Superlative 12.5" Pillowtop FL Mattress w/ Bonus Boxspring
This mattress was great for the first month and a half, but then, it started to sag in the middle really badly. It made my back and hips hurt all day! I must say that QVC's customer service was OUTSTANDING, however! I called them and told them what happened , and they picked up the mattress set and refunded my money! Great customer service! Kudos to QVC. If I could rate the customer service, I would give them 10 stars!
Have only used mattress for 9 months
Top is coming undone from mattress.
Have wrinkles and dips now.
Can't get refund, must go through manufacturer for replacement.
Never will purchase mattress without being able to touch it first.
WOW BEST BED EVER
this the best bed I have slep on. Sleep soundly wake up to no more back pain. The delivery service was all they say it is If you buy this bed you will not disapointed.
Bed is awesome, delivery service, not so much
I have been sleeping on this mattress for several nights now, and I LOVE it. I sleep much more soundly, and my back has diminshed significantly. There was a review for this mattress that said that it smelled bad. While I will admit that there was an odor that one would typically smell for any mattress that is unpackaged for the first time, I haven't smelled it since the first night when mine was unpacked. The company that does the delivery had originally set up a delivery date for me as 6-12. This day came and went without any contact from the local distribution center, so I called them the next day. I was first given the excuse that the center stays a week ahead of itself so it would be delivered some time the next week. The HOME DIRECT website and customer care line said that the mattress had been at the distribution center since 6/10. I finally got a call from the local distribution center later on 6/13 to set up a delivery date and time. They said that the earliest they could deliver it was 6/17 "because they were behind." While I would highly recommend QVC and this mattress, I feel that the delivery service could most definitely be improved upon.
Serta Superlative 12.5" Pillowtop FL Mattress w/ B
This is a great deal plus sleeps good.I could not ask for better service..Wish I could give it 10 stars.Hats off to QVC.
Not quite a cloud but quite good
I've been sleeping on this mattress for about 1.5 weeks. It was purchased to replace a 16+ year old mattress set.
I would put this mattress in the medium firm category (if 10 was the softest, I'd rate this about a 6 - ever so slightly to the soft side). Compared to the very old set I was using, this one is so very much better! I agree with others that I'm not sure how durable it will be. There is a little bit of sag in the middle but I think it's because the edges are so firm - extra reinforcement so the edges don't give when you sit on the edge. If you sleep on the edge, you will naturally roll towards the middle, only because the edges are so firm. It's not a huge deal to me but I don't know how much longevity I'll get out of this. That is not so important to me as is the comfort. I'll move it to the guest bedroom when it's time for an upgrade.
And this set hits the comfort markers in all the right places! I'm sleeping better than I have in a very long time. I'm glad I got this for such a great price. The delivery wasn't exactly white glove but it was acceptable. I suspect that is highly variable dependent upon where you reside.
I bought this bed for my 20 year old son for his birthday. He loves it! Very comfortable!!!
AWESOME PIECE OF SLEEP WEAR
I HAVE BEEN SLEEPING ON WHAT WAS CALLED MEMORY FOAM BED. I WAS REALY SLEEPING ON A SLAB OF CEMENT. NOW I SLEEP ON A VERY SOFT CLOUD FROM HEAVEN. I WOULD RECOMMEND THIS TO EVERY ONE. NOW I sleep through the night without tossing and turning. Every one should BUY this.
This is a Keeper Mattress
This is a wonderful bed. I had bought a foam/ gel bed for almost twice as much money, and I felt like I was sleeping on a dry sponge. I forced myself to keep it as the store refused to take it back after just one night of sleeping on it. I had it for 4 years and it hurt my back so much....I have had restful sleep on this mattress and my back stopped hurting in the morning within a few nights.....I love the pillowtop with the support under it...I also liked the 30 day return policy, but I know I won't be using that....this is a keeper. Linda F., Orlando, FL
LOVE this bed!!!!!
We purchased 2 of these sets, one for each bedroom in the house. It was the best purchase we ever made! This bed is so incredibly comfortable! My husband & I both used to wake up with back pain, but no longer! I actually look forward to going to bed, because I know I will sleep well. This is the perfect bed, whether you like firm or soft - everyone will love this! Thank you, QVC & Serta, for offering this bed! I'd give it 10 stars if I could!
ORDERED BASED ON REVIEWS...SO GLAD I DID!
I bought this for my 23yr old son in a Full size. He is 5'9 and 195lb and he loves this bed with its nice pillow top. It is not to soft and not firm. His old mattress didn't even have a pillow top. I read all the reviews and based on them I took the leap and so glad I did. The bed was deliverd in less than two weeks out from ordering it. The delivery service was fast and took away the old mattress. This bed does not squeak from the springs like my sons old one and the soft/firmness is perfect, it is a medium softness as well as not firm. Very comfortable and after 1 week of sleeping in it he loves it. The easy pay make this so much more affordable too.
Canceled order after being unable to arrange delivery. Kept being given less than one day of notice and they couldn't even tell me if it was coming in the morning or afternoon. I work and cannot arrange time off with such short notice.