Shipping FAQs

Shipping Information:

• How will my order ship?

  Most orders are sent Standard Ground Shipping via UPS or the U.S. Postal Service. For faster delivery of most items, you can upgrade your shipping, for an additional fee, to UPS Express (Blue) or UPS Premium (Red). To upgrade your shipping, make your selection on the Shipping Method page during Checkout.

  Upgraded shipping options will not be available when using Speed Buy® Checkout.

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• When will my order arrive?

  You'll receive an estimated delivery date as part of your Checkout information before you submit your order.

  1. Best Standard Delivery: Allow 7-10 business days from your order date for delivery. All orders will be shipped via UPS or the U.S. Postal Service.
  
  
  2. USPS First Class Mail: Allow 7-10 business days from your order date for delivery. All orders will be shipped via the U.S. Postal Service.
  
  
  3. UPS Premium (Red): Order before Noon ET on a business day and the package ships the same day. Order after Noon ET and the package ships the next business day. Please allow 1-3 business days from the order date for delivery.
  
  
  4. Priority Mail: Please allow 4 business days from the order date for delivery.
  
  
  5. UPS Express (Blue): Order before Noon ET on a business day and the package ships the same day. Order after Noon ET and the package ships the next business day. Please allow 4 business days from the order date for delivery.
  
  
  6. Perishable Food: (Example: some foods/plants/flowers) Order Monday or Tuesday, and the package will ship on Wednesday and be delivered on Friday. Order Wednesday through Sunday, and the package will ship on Tuesday and be delivered on Thursday.
  
  
  7. Offshore Non-Priority: Used for Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, Guam. Please allow 7-10 business days from your order date for delivery.
  
  
  8. Offshore Priority: Used for Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, Guam. Please allow 4 business days from your order date for delivery.

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• Can I have my order sent to another address?

  Yes, in most cases you can have your order sent directly to an address that's different than the permanent ship-to address we have on file for you.

  1. When ordering online or by phone, you can choose to either Select from your Address Book or Create New Address when prompted during the Checkout process. You can also save new addresses to your Address Book for future use.
  
  
  2. When using Automated Ordering, you can only have your order sent to your billing or permanent ship-to address.

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• What are my domestic and international shipping options?

  QVC ships to all 50 states, as well as Guam, U.S. Virgin Islands, Puerto Rico, American Samoa, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands, and Palau. Items shipping to offshore points may be delivered via U.S. Postal Service or United Parcel Service (UPS) based upon applicable regulations and service criteria. Certain ship methods may not be available for some products or locations. Hazardous items such as perfumes, hairsprays, cleaning products, etc. can only be shipped within the contiguous 48 states.

  Please note that Standard Shipping & Handling is only available within the contiguous 48 states. QVC customers outside the aforementioned area should call Customer Service for information regarding S&H options.

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• Can I ship my order to Canada?

  We've carefully considered the current situation and have determined that we're unable to make Canadian deliveries meet the levels of service and efficiencies that we would like - both for our business and for our Canadian customers. Whether you're a Canadian resident who shops with us, or a US customer who enjoys sending packages to friends and family in Canada, we want to ensure the best possible shopping experience for all of our customers and we do not feel that we are currently in a position to do so. Therefore, as of January 1, 2013, no QVC orders can be placed for delivery to locations in Canada.

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• What are the Shipping & Handling charges for my order?

  Every item we offer has its own Shipping & Handling charge.

  1. On Air: S&H charge is displayed under the item's price on your television screen.
  
  
  2. Online: S&H charge is displayed under the item's price on your computer screen.
  
  
  3. Mobile: S&H charge is displayed next to the item's price on your mobile screen.

  If you forget to look at the S&H charges for your item(s) before Checkout, the S&H fees and applicable sales tax are added, and are provided with the order total before you submit your order. If you choose to upgrade Shipping & Handling, you also will be given the additional S&H fee during the Checkout process.

  Please note that Standard Shipping & Handling is only available within the contiguous 48 states. QVC customers outside the aforementioned area should call Customer Service for information regarding S&H options and charges.

  Learn more about our multiple-quantity Shipping & Handling discount.

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• Do you offer a multiple-quantity Shipping & Handling discount?

  For select items, when you purchase more than one of the exact same item (identical color, size and all other choices) (each, an "Item"), you will pay full standard shipping and handling charges on the first Item and only 50% of the standard shipping and handling charges on each additional Item. All applicable Items in the order must be shipped to the same address. Standard shipping and handling option is only available within the contiguous 48 states. QVC customers outside the aforementioned area should call Customer Service for information regarding their applicable shipping and handling charges. Some restrictions may apply and this offer is subject to change without notice.

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