Rated 2 out of 5 by 4
Rated 1 out of 5 by Lighthouse Lover Terrible Product
QVC really went above and beyond to make this right for me so I have no problem with their efforts, just thanks. However I DO have a problem with some of Ellen's products and the obvious lack of quality control. Did ANYONE on her staff seriously check out this fountain and the company behind it? The customer service department is non-existent, it's just a toll free # that tells you to leave a message. I must have tried 25 times and they NEVER called me back. Kudos to QVC, but thumbs down when it comes to this fountain.
Rated 5 out of 5 by GadgetGal42 Potential Buyers, Please Read! Performs Beautiful!
This fountain works exactly as depicted in the video. Please watch the video. If you fill the resorvoir as directed in the manual and place the pump as directed, then this fountain is one beautiful and relaxing peice of art and tranquility. I found that you do, however, have to finagle (you may need to use a small object such as a bobby pin to manipulate it's direction to get it to stand straight up for the first week or so) a bit with the top edge of the tube that spouts the water out as it is a bit stiff from being new and it has to relax a bit and this will happen after about a week of moderate to continuous use. Also, you will have to adjust the fittings as you place them on the fountain as well, be sure and do this on a surface (as the manual instructs you to) that is water proof as there will be some splashing that will occur. I certainly do hear an audible and peaceful trickling of water and it is not loud nor is it whisper quiet. It is exactly as it appears in the video. If you are wanting this, go for it, you will not be disappointed. Thank you Ellen and QVC!
Rated 1 out of 5 by ryjbjmj No water pressure
I charged the battery fully and when I connected everything I was expecting a good water flow, the water just trickles out and only flows to one side. I tried a couple of the attachments and that was no better. There is no way to adjust the water flow coming out of the pump. Now I have the added expense of sending it back.
It is a very nice looking fountain but not worth the money.
Rated 1 out of 5 by Lorinda Don't bother
Easy to put together,But, makes hardly any sound. I wish I had kept the paperwork & box to send back☹️