Rated 3.9 out of 5 by 153
Rated 1 out of 5 by DobeLover Run The Other Way
I have had mine almost two years. It just quit working. Reached out to Dyson, took 2 HOURS, of waiting to get someone on the phone. They proceed to tell me, that this machine gets clogged a lot, and will stop working to protect itself. I need to wait 3 1/2 hours to let it cool down, then call back. HUH???? The person also told me they do not fix clogged vacuums. REALLY, I dump mine after each use. So,,, if it stopped because of blockage and it has to be sent in to remove blockage, I have to pay. GREAT warranty, not. This is the second Dyson product that has now failed me in the last few months. My cordless died a week out of warranty, and was told they would sell me a new one $100 off. I am very frustrated with this company.
Rated 1 out of 5 by Gracienatalie So upset I wasted $600 on this vacuum
I should have returned it immediately. I owned the upright Dyson Animal for years, and you could see the suction and all the stuff it pulled from the carpets. This vacuum barely moves my carpet. My rugs look horrible. I purchased this vacuum because after 12 yrs of owning my first Dyson, it stopped working. Do NOT buy this product, it is not the same quality that Dyson used to make. I cannot believe I am stuck with this lemon.The attachments do not have the ability to move your carpet fibers to pull the dirt and dog hair up. The attachments for the hard wood floors are ok, but not great. All around this product works as well as you would expect a $50 dirt devil to work.
Rated 5 out of 5 by Cristiques Fantastic
Hands down a great vacuum, strong suction, easy to move around.
Rated 1 out of 5 by AmyFile Cheap
I had purchased this after having a dyson upright for about 8 years . I absolutely loved it , only draw back was that it was hard to get under beds.
So I decided to get this model , we have 2 dogs and one sheds horribly .
First of all I was displeased with the power. I'm looking at this small piece of debris on the floor and it couldn't even suck it up !!
It's so incredibly cheap , and flimsy .. for the price they charge it should be well built and sturdy .. to empty the chamber the bottom half fills up so your touching all the contents . So when you push the button the section that's suppose to open only opens part way , that part all the dirt lands on and you have to then shake that part over the trash !!
I will be returning it . I read the reviews on here before purchasing it . I should have listened , but I loved my other one so much I was sure that people were just being overly picky .. save your money !!
I bought a shark lift away half the price and works much better !!!
Rated 1 out of 5 by sobelle77 Don't waste your time or money
Wonderful vacuum when it works, unfortunately it rarely works. The suction cuts off, the spinner on the carpet head stops, the spinners get clogged with a tiny bit of hair or thread, the cannister drops stuff every where when you're trying to clean it which is all the time because it fills up with one little room. I would give it negative stars if i could
Rated 1 out of 5 by Mirabelle Such a dissaointment
Was so excited for this vacuum but it is such a disappointment. I had a small upright dyson that I loved and thought I would get the real deal. I have pets and this seemed like a good choice. I had it for a year now.... and should have returned it right away.
It has good suction, the floor attachments are terrible and the canister is so small that it fill up too quickly. An top of that it is hard to store.
For a 600$ vaccum I would expect the highest quality and amazing performance but it is far from that.
I am not sure I would purchase a dyson product again.
Rated 1 out of 5 by KathySouthFlorida Worst Vacuum Ever
Please, Please ! Don't waste your money. First, the vacuum is super heavy. Second, it looses suction very quick. Third, the cannister fills up so quick and immediately the vacuum looses suction. Like if this is not enough, when you tried to contact Dyson to find out if there were any problems with the vaccum they get rid you and give noooo support. Worst Vacuum I ever owned. Really fox don't waste your money.
Rated 3 out of 5 by Brownies mom Its a canister vacuum
I debated about whether to buy this product because as a whole, I really don't like canister vacuums. This one is no different. It really does not easily follow you around as advertised. If you go around a corner or on the other side of a piece of furniture, it is going to get caught and you are going to have to walk back to the body of the machine to release it from where it is caught. Otherwise, it's a good machine. I enjoy being able to easily vacuum up high or in corners without having to mess around attaching an extension wand. The suction is good and the dust container easy to empty. As with all vacuums of this type, however, once the dust gets into the various compartments, you really have to have it professionally maintained to keep the suction power up. One attachment that really is useless is the ceiling fan cleaner. I find it very difficult to get it to go on the blades then back and forth to clean them. For me, it's just much easier to get out the ladder and use a cloth to clean the blades.