Rated 4.3 out of 5 by 187
Rated 5 out of 5 by nhcnj31 Great Buy
I bought this for my dad's birthday last year. Even though we had a mild winter last year, he used it a lot with the heater off for the ambiance. The heater did help take the chill out of the living room on cold days.
Rated 5 out of 5 by Jmdesales Log Set
The log set can be used with or without the heater turned on. The flame effects give the room a warm feel and can be adjusted for intensity. The heater works well warms up the living room nicely although the heater function will not get much use since we have central heat. The convenience of instant on with the remote is a far cry from lighting a real fire plus clean up. This was a great addition to our home. The feel of lighting of fire with a push of a button. I get compliments from guest all the time.
Rated 5 out of 5 by valks Fabulous
I absolutely love the look and feel of this item. It works well with the Decour and it puts out an amazing level of heat! I used it all last season, and I'm anxious to break it out when the weather breaks for the season.
Rated 2 out of 5 by Slocochef Mine broke
I was extremely happy I bought this on the Q - while watching the TSV heater ads today Sept 25 16 ... I turned this unit on that I bought last year in October and it wouldn't turn on no matter which plug I put it into - I was kinda confused as it worked well last winter in my bedroom at first on a dresser and then later under a wooden table that the TV held .... but today it was a no-go ... So I called as there is a limited one year warranty and my customer service rep is going to email me a return ship label and refund my money - nearly a year later! She said depending on the issue I could get help through the Duraflame company or bring to the Q - as it didn't work at all - I'm sending it back to the Q.... I think with the refund I will buy today's TSV 3D infrared heater in French Gray. Glad this all happened before the Arizona winter sets in as it really is a nice warming touch to a room - I also love the little Duraflame cube heater - in black - so cute and soothing to watch...Bought that last year and 2 more of the cubes for gifts...
Rated 5 out of 5 by Jeepers5 Warm & Cozy
I purchased my log set right before Thanksgiving last year. It looks very real, and the heater, although not made to heat huge spaces, does take the chill out of a large open area. I look forward to turning it on again. I have recommended it to friends already. Just love it! No wood to bring in, no clean up, yet the coziness of a fire!
Rated 5 out of 5 by bcmtrw Great purchase
Absolutley love this! Looks great in the living room and the heat is an extra bonus ! Love the way it looks
Rated 5 out of 5 by TGHM Love this fireplace insert
I rarely use the heat, it is just nice to watch it on a cold night. It is nice to finally have the fireplace useful instead of looking dark and useless.
Rated 1 out of 5 by mamachula Stopped working after 2 months
I loved this when it showed up and it worked well for two months. It did not get us through the winter, and with a 1 month return policy we were stuck! It seemed like the perfect solution until it did not turn back on.