Dell 17" Laptop Intel Core i7 8GB RAM, 1TB HD w/ Tech Support
I'm pretty tech savvy being a young adult who likes good technology so after having this computer for nearly a month I'd like to review it. I was skeptical at first to get this laptop because I never had a Dell, however, it runs smoothly. My favorite feature is that is unlike older computer when I charge it and it's done there is no more power to the laptop which prolongs battery life. The battery life is great and I've decided to keep it because it seems well worth the value with the screen size, hard drive size, and even the ram. I really hate that the keyboard isn't lit, but I can manage with that. I read in other reviews about it never getting hot on the bottom and I just now realized that, nor do you hear the cooling fan inside the computer. My laptop has been on now over three hours and it's still cool.
I also bought this computer and the QVC 3 year warrenty in Dec 2012. It has been great until this last weekend when I turned it on and had only a blackscreen. After 1 hour or so on the phone with DELL it was determined that the MOTHERBOARD was in need of REPAIR. After reading some of these reviews I am wondering if DELL hastily put this thing together for the "Today's Special Value" on QVC in December 2012? Dell was very apologetic but I have to say as a consumer I am getting tired of the apologies and would like instead QUALITY PRODUCTS that do not need to be repaired in 6 months. I am also disappointed that I will have to wait so long to have my laptop back. I'm glad I still have my old desktop (bought from a local computer repair shop for $200 in 2009 and still going strong).
I will continue shopping with QVC as they have always backed the products they sell. I hope QVC will also have issue with the unreliability of this DELL product and take it up with DELL so QVC customers will not have to buy a low quality product, tarnishing thier reputation.
i luuuuuuuuuuuuv this computer!!
This is an awesome laptop and a perfect price for all u get. The laptop is easy to use and it directs you through all set up easily. The keypad is nice and the screen is very large and clear. Windows 8 is very fun and very easy once you get it down pat, as this is my second one with windows 8. I got my laptop in blue, and the color is gorgeous -almost teal in color. Also, with the all of the software you receive with this package, the price is very reasonable. Overall, I think this computer is phenomenal, and I am very happy with it.
Delivey Date was the 1st of July, But it arrived on the on the 13th of June. The 4 year virus protection was a big plus.
This is a great laptop and a great deal in general. The laptop is easy to use and it guides you through set up effortlessly. The keypad is nice and the screen is very large and clear. Windows 8 is actually very nice, and I found it easy to acclimate myself to it. I got my laptop in blue, and the color is beautiful. Also, with the all of the software you receive with this package, the price is very reasonable. Overall, I think this computer is great, and I am very happy with it.
I love this Computer
I was a little leary of getting this Computer due to all the Negative reviews, However I decided to give it a try So far so good. I figured as with anything else there are Lemons.
That they could not all be Bad. But it is only Day 2. Easy to set up, came out of the Box and Plugged it in. It walked me through everything I needed. My only problem is getting used to the new Windows. Delivey Date was the 26 of June, But it arrived on the on the 11th of June. The 4 year virus protection was a big plus. I will post more if I have any Problems. Zips through everything online and plays my games great. all I asked for in a Computer.
I PURCHASED THIS COMPUTER IN DECEMBER 2012 & IN MAY 2013 I GOT THE BLUE SCREEN OF DEATH AND HAD TO SEND IT BACK TO DELL TO HAVE THE MOTHERBOARD REBUILT. APPARENTLY I'M NOT THE ONLY ONE BASED ON OTHER REVIEWS I READ ON HERE. WHO KNOWS HOW LONG IT WILL LAST THIS TIME? ALSO THIS COMPUTER IS MUCH HEAVIER AND BULKIER THAN I EXPECTED IT TO BE. IT ALSO IS NOT USER FRIENDLY...I CANT TELL YOU HOW MANY TIMES I HAVE BEEN TRYING TO LOOK AT SOMETHING OR WORK ON SOMETHING & ALL OF SUDDEN I AM ON A DIFFERENT SCREEN...SO FRUSTRATING! WISH I WOULD HAVE SENT THIS LAPTOP BACK TO QVC WHILE I STILL HAD THE CHANCE!!!!!!
Hasn't Worked Properly Since Day One
This computer has a lot of issues. For instance, when typing out something to search, or a letter, the words won't show up. You have to close out of the program and start over again. Also, today, the left and right sides of the screen are starting to cave into the middle of the screen when I have a website pulled up. This computer has too many glitches that need to be repaired. Returning computer for refund.
The computer is Awsome. Down loading songs is faster then my Hp with Vista was. On top of that it doesn't get hot on the bottem or top. One of the reasons I got this was my laptop was old and acting up. Another was because I knew three other people that had Dells and they were happy. The fact that dell had got Alienware was another reason. I also like the 1TB Hard drive. it lets me store so much. and I need it with 110 music videos, 20 HD movies, My Photos. And all my music. With the 3rd Gen i7 and the HD graph card and 4 USB ports. this will be with me for some time. The Flex Pay also is nice. The only Down is the keyboard is not back lighted. But other than that its a great PC.
Love this laptop and I'm a new laptop user. Very easy to navigate, such a deal! At 51 years old, I love the fact darn near everything can be personalized for ease of use. Easy pay is the only way to go on a large purchase of excellent quality. I bought this in purple and love the fact it's not a tween purple.
Many thanks to QVC for their good taste in DELL.
I also bought this same computer back in December and had to have the mother board and the hard drive replaced.
Tech support is NOT in North America. Without a computer for 2 weeks. Had to reinstall the software. Hope this new hard drive and motherboard lasts longer than the warranty that ends in 6 months.
I bought this same computer in January of 2013 and in april had to have the mother board replaced.
I purchased this laptop in January when it was on special. I took advantage of the easy pay, the i7,8GB, & 1TB - oh yes, and also the numeric key pad.This laptop is so fast & perfect that I thought it was too good to be true. I've tried all the other brands, believe me - I HAVE!!! I have yet to have any problems with this computer.... in fact, I don't even use our desktop anymore (I thought that was fast). You will be so glad if you purchase this. I got the tech support etc. I think the only complaint that I would have is the keyboard is not lit. Otherwise it is the perfect laptop! I don't know why this wouldn't be mandatory on all laptops.
If you're on the fence about Windows 8 - don't be... it's so easy to use & so much quicker than the old windows 7... I don't know why people are so afraid to us it. I guess it's just the "unknown" that scares them. Just go for it!