To update your account now, please go to Create a New Password. You must first sign in using your email address and existing 4-digit PIN. Or, on QVC.com, select the Password option from the My Account page. Then complete the simple steps to create your new password and security question. Take a look at our video overview with Program Host Mary Beth Roe to help you get started.
Please keep in mind that you’ll still need to use your 4-digit PIN when placing orders through Automated and Text Ordering. If you're using QVC for iPhone®, QVC for iPad®, or QVC for Android™ apps, be sure to install or update the most recent version in order to sign in with your newly created password.
We thank you for your patience and look forward to a smooth and easy transition so you feel completely comfortable when shopping with us.
Your complete satisfaction is important to us. If you have any questions regarding the new requirements for your PIN and password, please visit our helpful FAQs or feel free to call QVC Customer Service at 888-345-5788, and a representative will be happy to assist you.
Thank you for shopping with QVC!