Rated 3.8 out of 5 by 280
Rated 1 out of 5 by Lewey It's the battery
The Ni-Cd battery needs to be completely discharged in order to re-charge properly. If you use yours like I use mine, this does not often happen. Result: In a few months the battery will fail to re-charge. End of story. Please pay attention and buy the 20V Lithium battery model.
Rated 1 out of 5 by pe2006 Charging Issue
Agree with others on the charging problem. Really great little vacuum when it worked, but it just stopped taking a charge and no troubleshooting helped. Only had it a few months when the problem cropped up.
Rated 3 out of 5 by AllieRazz Good until it stopped charging
I was very happy when I saw this because my older hand held was in desperate need to be replaced. I should have read the reviews before ordering. The product is great, except after 3 months it stopped charging. I followed all the troubleshooting suggestions listed in the manual but nothing. I decided to contact Black and Decker and they sent me a replacement free of charge.
Rated 1 out of 5 by Lwilliams Dont even bother
I purchased this unit in September 2016 and by January 2017 the unit would not hold a charge. Its a shame though as the unit worked very well. Not worth your money.
Rated 1 out of 5 by Pattiirish Never Again
Looks like I will stop buying from Black and Decker and QVC. This vacuum quit charging today just got it in October. I am so disappointed.
Rated 1 out of 5 by LisaMom Do not buy
Do not waste your money. The battery dies almost immediately!!! A total waste of money. It started dying from the first month I bought it. I want to try to figure out how to get my money back. This thing does not work!!!
Rated 1 out of 5 by Romallo Defective product!!!
The charger stopped working after a couple of months!! Too late to return. QVC should stop selling this bad product. I will never buy a Black & Decker product again. I also bought the attachment set which I No longer can user! Don't waste your money!!
Rated 1 out of 5 by 1412kids Black and Decker 18V Compact Pivot Hand Vacuum
Purchased this item in October and loved it at first, in fact ordered 2 more for Christmas presents. Now it is January and it won't hold a charge and it can't be replaced because there are no more in stock. Very disappointed in this product, I hope my gift recipients don't have the same issue.