V31422 - Bissell ReadyClean PowerBrush Deep Cleaner w/ Upholstery Tool
Piece of Junk!
The 1 reviews speak for themselves. I only gave it a 1 because there were no negative numbers. The first few times I used the unit, it sprayed dirty water out of the vents in the collection tank onto clean furniture, carpet, etc. Bissell's answer was that it might not be the right unit for me, whatever that means. I got it out this weekend to clean carpets before guests arrived. Water pours out of the solution tank every time I attach it to the unit. When I invert the solution tank outside the unit, not a drop leaks. In the absence of any helpful information in the pathetic excuse for a "user's manual," I spent the better part of an hour doing an internet search for an answer. I found none. So I got down on my hands and knees and spot cleaned. This morning I called Bissell's customer no-service department. I pretty much dismantled the unit and put it back together again with no change in the outcome. In one of the coldest, most detached and unconcerned voice imaginable, the customer no-service rep told me that it was likely an internal issue which would require that I take the unit to an ASC and spend more money. The closest one is in the next state. I'm surprised that QVC ever approved this product for sale.
Disappointed in this Bissell.
If you use the handheld tool and clean the mess that way it works. If you try to clean up the mess with the machine itself it doesn't clean anything. By the time I tried it it was to late to return it or I would have returned it. I have a bissell spot bot that works better than this. Very DISAPPOINTED!!
The easiest carpet cleaner ever! so very light and does a fantastic job!
Very Disappointing Product!!!
I purchased this product in January 2012 and used it for the second time and the trigger doesn't work. The product is poorly made.
Do not buy!!! Waste of money!!!
I have only had this carpet cleaner for 9 months and it is dead! It worked pretty good the first 4 or 5 times and then the attachment stopped working! It wouldn't dispense the cleaner out of it. Then the plastic piece on the top of the bottle that holds the solution cracked so I ordered a new one and it still didn't work! Now the motor in the machine is burnt out and it will not suck, dispense solution and the brush isn't rotating!!! I was so mad at this purchase I literally threw it on the curb!!!!
I never owned a carpet cleaner before (purchased this one Jan. 17th this year) and this being my first purchase of one scared me from ever trying to buy another. The trigger to dispense the cleanser didn't work. It took both hands to hold the trigger in and no solution every came out. I called the Bissell service number 5 plus times and they had me take it apart and try and try again and still the same thing. Then once when pushing hard on this trigger, it let go with about a pail full of solution that I kept trying to suction up again and again. It took a week for it to finally start to dry!! I decided to send it back and had the hardest time trying to get it back into the box, it was pathetic. But I got it back in there and sent it back!! Glad I did!! This is just too big of an item to want to buy online. Would have been so much easier if I bought it somewhere close to home, so you could take it back and have it looked at and fixed or return it on the spot.
Worst item I have EVER bought
Bought as a TSV in January but just tried to use it for the first time (I had my carpet professionally cleaned around the time I ordered this piece of junk) and the trigger won't even shoot the solution out. What a total disgrace and now I'm out over 121.00. Unbelieveable!!!
I don't usually write reviews on products, but I had to on this one. It never worked great, but I didn't send it back. Now I wish I had! It had very poor suction and after using it several times, it stopped sucking the water up altogether and left the carpet wet. It was also very hard to get any lent out of the machine that was sucked up while it did work. Bissell definitely needs to work on improving this design! BK
Piece of Junk!
Believe it or not this is the second Bissell carpet cleaner I bought which broke! I bought a less expensive model and used it several times and loved it. BUT, the fourth time I filled it with water to clean my carpet (in order to do a single job you must refill several times ) the ENTIRE contents of the water in the tank just poured out onto my carpeting! I tried to stop it but couldn't. I attempted to correct the problem, but was unable to. All the parts are plastic.
I BOUGHT THIS NEW MODEL AFTER SEEING IT ON THE SHOW. I thought I just received a poor model and this new one with a furniture cleaner will surely work. The second time I filled the unit with water and began to shampoo the carpet, THE TRIGGER MALFUNCTIONED AND BLEW ALL THE WATER OUT AT ONCE, RUINING MY CARPET!!! Called Bissell and they made me take it apart. It could not be fixed. My carpet is ruined. QVC needs to read this and reassess this product line!! Will not buy large items from QVC because they are too hard to return. Surely one of the hosts has noticed this problem!
Disappointed is a understatement
My fiance and I were so excited to purchase this product, until we actually used it. We did not even get to finish one room before this piece of junk broke. We had waited to open it until we were finished unpacking some things, and I truly wish that I just would have taken it out of the box that day so I could have returned it.... I like to think of it as dropping the 100+ that we speant on this, because thinking about this item makes me sick. How could QVC let a product this bad go on air?
Easy To Use
I just used my new Carpet cleaner and was shocked at the dirt it extracted even after I had just vacuumed my carpet with my Dyson. It's so light and easy to use and I will use it more than my old heavy carpet cleaner that I dreaded using. Thanks!
Worst Purchase Ever
I have to join the others in this product's performance... I never had as much trouble with anything as I did with this. The trigger is soooo tight it takes two hands to depress the trigger.. I called the Bissell Cust. Serv. and they told me to disassemble the handle and reassemble, i sometimes works... SOMETIMES isn't good enough for me, inasmuch as the screws are in so tightly that a woman could in no way unscrew them... I was going to take it to a local Bissell dealer, but I just cannot haul this thing all over town... and I just don't want to run into anymore problems... Why doesn't QVC look into some of these products thoroughly before singing their praises on TV... It's just so much trouble for the consumer to have to return items like this.