Bethlehem Lights 8.5" Aqua Flame Flameless Candle w/Timer
Light failed rather than pump
I really liked this candle, other than having to frequently add distilled water, especially over the dry winter, which I ended up emptying the water and didn't use it much. I had forgotten there was a setting on the bottom where you could just have the light be on timer without the pump, so I started using it that way until there must have been a short because it flickered on/off a little before quitting completely. I also agree with another reviewer for the new floral version (which I think is much nicer looking and was considering getting until this one failed) that a switch on the electrical cord would be nice versus having to go underneath especially with water is not easy or convenient.
After a few uses the fountain stopped. The candle still works. :-/
I loved the idea of a flameless candle combined with a water fountain. However after only two uses, the fountain does not work and so not a very good value for my money. So disappointed in this purchase.
Not so Happy
My mother had purchased 3 of these candles and she gave me one as a Christmas gift. Within 11 months the candle started leaking from the bottom and the candle no longer works. I called QVC to see if a replacement could be sent out or a credit to my mother's account, which she said neither one was possible. These candles are not worth the money, especially if they won't even last a year!! Also, the representative was not concerned with the problem and didn't seem to care that my mother has been a customer with QVC for years. I would NOT recommend this candle!!
love love this
I now have 3... all different colors... have them on a timer and love the sound of the water and the low light at night....
Ladies: I love these candles and I have several of them.
The problem is that QVC has not included proper cleaning instructions.
A lot of problems would be avoided if they had.
If the water feature stops working, do this:
Buy CLR or Lyme Away. You can get this at any store like Wal-Mart.
Unplug your candle (if plugged in) and empty of any water.
Fill the candle with CLR or Lyme Away and leave for half hour.
Empty the candle of CLR or Lyme Away and rinse inside of candle several times with water in the sink.
Then refill with water and plug candle back in.
The candle will work again!!!!!
Do this once a month and your candle will keep working.
Now, if the pump breaks or other problem like cracks or leaking, of course this will not work for those problems.
I hope this helps someone.
Everyone who sees these candles loves them and so do I!!!
The first one I got of this item was an "as is" item which should have given me a hint there would be a problem and of course that one leaked. I sent it back and got this one instead and it is PERFECT. It just adds so much ambiance to a room. I use the timer feature so it's on and running when I get home from work each evening and what a great way to relax after a hard day. The flickering light effect and the bubbling water sound is just so calming to come home to. I may just have to get another one as a back up. I truly love this item and have gotten so many compliments on it. I'm so sorry for any one that got a bad one but it's still so worth going for. Absolutely love it!!!
Love the concept But.........
I purchased this candle last year along with one for my friend. I love the sound of the water. BUT, I do not have an area where this candle could be plugged in so I rely on the batteries. I would use the candle every day if there was a remote. It would be perfect. The timer just does not do it. it needs a remote. I did submit that as a suggestion. Maybe in the future it will be offered with a remote. I would buy several.
Not sure what to do....I love this so much. First one the pump went out after about 9 months...ordered a second one and the pump only lasted 10 days. 3rd time a charm? It is really nice when if works. Would recommend if it stays working
5, all cracked
There is a design flaw. That is probably the reason they are discounted but they should be pulled rather than trying to sell them. I bought several last year and loved these candle fountains. I saw they were discounted and probably discontinued so purchased 5 more. They all came with cracks running through the wax. There is no inner core so if they are cracked, they leak. I was so disappointed. I then went outside to look at the ones I bought last year that are on our patio. They have all developed cracks too and they leak. Please, Bethlehem Lights go back to the drawing board, put wax around a plastic core that will hold the water and not leak even if the wax cracks and bring them back.
The box this candle was shipped in was so thin it ripped. The candle is made of cheep plastic and is ringed. I had to return two, both for the same thing, they broke at the rings.
The first one had a little puddle under it the first day. I thought the cat tried to drink out of it. The second day I found the entire contents had pored out on my table top and floor. The same thing happened to the second candle.
I had to pay the shipping fees on both and it could have ruined my table and floor.
Most Disappointing Purchase
I purchased this item with excitement because it was such a unique candle. Unfortunately I ended up returning it three times due to two had cracks in the candle and the third candle the waterfall motor not working.