Rated 2.4 out of 5 by 11
Rated 1 out of 5 by Holbop Very Disappointed
I live in a condo and I decided to get a tall slender tree. After researching many trees, I decided upon this one. When I took the tree out of the box it seemed to be poorly made based on the texture and fullness of the branches. I decided to put it up and "fluff" the branches as needed to fill in the spaces/gaps between the 3 levels of the tree. Put the tree together and the "fluff" was the least of my problems - THE TOP OF THE TREE DID NOT LIGHT. I went through the troubleshooting guide and nothing I tried worked to fix the problem. I packed the tree back up and struggled to get the huge box to the post office by myself for its return to QVC. Very disappointed with this tree especially since it is made by Bethlehem Lights. I will never buy another tree online.
Rated 1 out of 5 by sheperds2 Gave me a headache!
When I opened the box, wow what a terrible odor. Do not buy this tree, gave me a headache.
Rated 1 out of 5 by misar Smell Was Overwhelming
Unfortunately the tree had a strong chemical petroleum odor and we could not use it indoors.
Rated 5 out of 5 by Lsmith4 Beautiful without ornaments!
This tree is slim and gorgeous right out of the box! It's a darker green tree but has a lot of bright lights. There is an abundant amount of berries and twigs that make the tree really pretty so you don't even need to decorate it. It is the perfect tree for what /where I needed it! Fits great in my dining room!
Rated 1 out of 5 by lrvillagegirl Give it time
I bought my Bethlehem Lights Tree in July of 2011 as a TSV. Well now 5 Christmas' later(only have used the tree 3 years)a section of the tree is out. I have phoned Bethlehem Lights everyday for 5 days only to get the answering machine/voice mail. I have not received a call back 5 days and counting. I have followed the instructions to check all the lights with the light tester and change the fuses.
The tree is beautiful BUT I am so surprised by the lack of customer service provided.
Rated 1 out of 5 by Flor te guatemala Disappointed
I'm so unhappy with this xmas three I opened it today and while I was putting it together I was wondering about the quality in not good . Poor quality for the price ,
Rated 2 out of 5 by dutches disappointed
I have wanted an Bethlehem lights tree for years and finally decided to spend the money this year for one. I was very disappointed in the fullness of the tree. There were many holes that allowed the pole to show through. I tried re shaping to cover the holes but with little success due to the shaping technology. Also - the bottom branches are so high up the green pole is very visible and the skirt does not hide it. I could not use it for decoration unless I was sure there were gifts under the tree. I just feel for the money it would have been a little more full and lower branches.
Rated 3 out of 5 by JudyM Disappointed
Yesterday we received the tree and I was so excited. The power parts are great on how it fits together. There is a large gap between the middle and top sections. I have tried to move the tree branches around but they are quite stiff and don't like to move. Also our tree also has the smell and I am not sure how to get rid of it. Overall I am disappointed because I know this is probably the last tree I will be buying and it is so expensive.