Rated 3.9 out of 5 by 14
Rated 1 out of 5 by Nips Mom Falling apart, literally!
I ordered this fountain to have for a future event. I did not open the box immediately thinking it would be safer in the original box. When I did open, the Maiden's skirt bottom was broken. Since it was near the opening for the water connection, I didn't worry. She has been lovingly cared for, not kept in the sun and not moved from her original location. Oddly, she is just breaking apart everywhere! She is almost split completely in half. Advice: open immediately and if you find even the smallest mar, crack, or irregular area, RETURN! Wish I had.
Rated 5 out of 5 by blackwidow1964 elegant
I bought this fountain on sale as the lunch special, I must say it was better than I thought it would be. I really wasn't wild about a rechargeable battery, so I decided to try an alternate power supply. I went online and purchased a solar fountain pump for around 10$ that way as long as you have sun it will run no worrying about having to push buttons or charge anything. plus I used a portion of the packing styrofoam to make a plug that the directions called for, it works like a charm.
Rated 5 out of 5 by CRiz Awesome product, Awesome company!!
I love this new fountain. We used it for several months, but we had to call customer service because the fountain had an "accident." Needless to say we are very happy with Tesheka and her manager Eric at Hydrostore, who helped my husband out of the dog house. We high recommend this fountain to anyone looking for quality product with a customer service that stands behind their merchandise. Hope QVC continues to deal with quality vendors like this. Thanks guys!
Rated 1 out of 5 by Ta Da Failure
Have bought several
fountains always happy but this one was so light and smash up really bad Sent back and will never order from this company again
Rated 4 out of 5 by Seph Love the look
I really love the design. It looks great in my front yard. The only criticism I have is of the timer. I already have one in my back yard and I assumed that this one would have the same kind of timer (once you set it, it comes on every day at the same time). Unfortunately this one doesn't work that way. You have to turn it manually each day. That is extremely inconvenient. At least it equipped with a timer that turns it off after a set amount of time.
Rated 5 out of 5 by jettamom Bernini fountains and customer service
I have 2 fountains - the woodland and the enchanted maiden. Both are beautiful and I run them every day. I recently had a small problem with my maiden fountain. I called Bernini and got great help and service from Racquel. She helped me pin point the problem, was pro active about calling me back with the solution and made the "fix" easy. My replacement part is on the way! Can't thank her and Bernini enough for the great service.
Rated 2 out of 5 by sweetkics Battery wont keep the charge..
Love the fountain.. However can not fully enjoy the water affect, because I am constantly recharging the battery every few days... Have followed all directions... Looking forward to customer service sending me a new battery.. So I can fully enjoy my new fountain...
Rated 3 out of 5 by Cathie Disappointed
I thought with the two options of turning it on and off or setting a timer that it would automatically go on and off at the same time for the same length each day. My mistake ... it does not and no remote is available for this fountain (I spoke with Bernini). If you put it in an inconvenient place to turn on each day like I did ... not good. Plus I live in Florida and to keep mosquito larvae you need to run a fountain at least once a day. I can buy inexpensive candles that have timers .. don't understand why this fountain does not do the same.
So I would recommend this fountain .. it is beautiful if you put it where it is convenient to turn on daily .. with reservations stated. With rainy season upcoming having to fill the fountain should not be a problem as the rain will take care of that and I do treat the water once a week with FounTec Algaecide and Clarifier but I don't like having to go out to turn it on daily.
As stated it is beautiful and I also purchased the solar panel .. I will review that after a month and see if I have to charge the battery or if that will keep it charged.