Rated 1.9 out of 5 by 39
Rated 4 out of 5 by farzy excellant customer service
I have just received this fountain and since we are in the middle of remodeling I have not have the chance to instal it yet but I love the fountain ,the size , the feature and color.
I had one or two little items missing and called the customer service and this customer service rep Named RACQUEL Y., who called me back promptly after i had left a message, was amazingly helpful, understanding,caring and prompt, She called me twice to make sure I got the necessary request papers and I could not believe that she shipped everything I needed so quick that I received them JUST the next day I talked to her . I have never experienced such a wonderful service from a customer service rep before. Wish we had more of Racquel Y. in the system and I am grateful to her.
Rated 2 out of 5 by Daveey Battery Sucks
Had the fountain for about two years and kept the battery charged. today, nothing. Love the fountain, the company needs to do better with the battery. Not happy.
Rated 1 out of 5 by Jfitz Yuck, don't purchase
Broken when it arrived in several places which tells me very brittle. I purchased in winter and waited to open and put together, too long to return. Hole opening in finial is not open enough to get the tube up to top of opening so water does not spout out as wanted or stated that it would. Not satisfied. Worst purchase ever made from qvc. Yuck!!
Rated 5 out of 5 by M33 Awesome Fountain and service from Ian Tanner
I purchased this fountain and the battery was not charging correctly. I contacted Ian Tanner on the information which comes with the fountain and Ian sent me a brand new battery immediately. I have never had such great customer service. Sometimes things go wrong when you make any purchase but when the product is backed up by great people you can't go wrong. Thank you so very much Ian !!
Rated 1 out of 5 by maury fountain battery
Bought 2 fountains last year. Used them for about 3 months maybe once or twice a week. Put them away for the winter and took them out again. One works and one doesn't. We know it is the battery because we switched the batteries and it worked in the other fountain. Now we find out it will be about $40. for a new one if you can get it. I'm really disgusted! I wouldn't have bought it if I knew we'd have so much trouble with it. QVC, you made a big mistake selling this item!!!!!
Rated 1 out of 5 by MiaBlu Piece of Junk!
I purchased the fountain last spring. Worked fine for about 3 months. As the winter approached I stored it away. I took it out 2 days ago and it doesn't work!!! I charged the battery for over 24 hours made sure everything was connected and nothing, not to mentioned that most of it is cracked which I wouldn't mind if it as least worked. I should have listened to all the negative reviews. $200 in the garbage. QVC needs to discontinue this product immediately.
Rated 5 out of 5 by caloradman Best Fountain Ever!
I first purchased the Bernini Dancing Waters Fountain. Much disappointment with it and so I sent it back.
I then went up on the QVC Site and looked at the other fountains for sale.
WOW! I found this one and it is all that the video showed. I am so happy with it, if I had another place to put one, I would order another one. I use this fountain inside my house and it does not leak or spray water anywhere.
The best thing about this fountain is the SOUND of the Water. It is wonderful and relaxing. I highly recommend this fountain to all.
Thank you QVC for having that video to make me decide
Rated 1 out of 5 by Pandora1230 Didn't Last Long Enough
This was a gift, but it was a sad waste of money. The fountain is very pretty, but it only lasted about two months. The battery looks charged, all the connections are there, the filter has been cleaned, but it still won't work. After reading all of the reviews, I think I have a new bird feeder. It's not worth trying to contact Bernini. I'm very sad and disappointed.