Rated 4.6 out of 5 by 59
Rated 4 out of 5 by Pegb Ugly white stickers
Was happy with the product until I tried to remove the white stickers. THEY DO NOT COME OFF !!!!!! Now every time I open the doors to get a video they'll be staring me in the face. If any one can tell me how to remove them without ruining the finish I would appreciate it. They should also cover the doors so all the broken pieces of styrofoam don't fall inside them. Gave it four stars. Everything else is pretty nice.
Rated 1 out of 5 by maemarkham Had problems
Fireplace kept shutting off after about 15 or 20 min. Quit using it, but loved the tv stand so decided to keep it, just wish the fireplace had worked right.
Rated 5 out of 5 by lilpman Peaceful, warm, and inviting.
This is our Christmas gift to each other and we couldn't be more happy with it. It arrived in two boxes, it took two hours to assemble. Everything is numbered, so it makes it easy. We have about 900 square feet and it warms the whole house. The glow of the fire makes it peaceful, warm and inviting. Curl up on the couch, read a book, and enjoy!
Rated 5 out of 5 by Di P Nice Fireplace
I just put this together by myself in about 2 hours. It's important to have a drill and a screwdriver, otherwise it would have taken me 3 hours. The heat it puts out is adequate, it's no super-heater. The down lighting is really cool, I probably won't use it without the down lighting and everything is individually controlled so the logs can be brighter or dimmer as well as the flames.
There is a thermostat, as well as a timer that goes up to 9 hours and as short as 30 minutes.
I recently moved from a house that had a fireplace and I miss it, so this will do. Seems I read someone say that it could have been fancier but it looks JUST like the picture. It also seems to be all solid wood so it should last a long time. I'll be hanging Christmas stockings from its mantle this Christmas!! (I did however, think that the remote was AAA battery powered but it's not, it's a button cell:(
2 things I would have preferred; a lighter oak color and higher flames. But for now I give it 5 stars, I hope the firebox will last many years. If and when it does fail, I guess I can always replace it hopefully either through the company or get one of those fake heater-logs that people put in their real fireplace! Highly recommended! !
Rated 5 out of 5 by Tama Very nice
This is one of my best purchases from QVC. I didn't want to put my TV on the wall and I have always wanted one of these fireplace heaters. It is definitely multi purpose. It kept our front rooms very warm this winter and it accommodates our TV and stereo very well. My husband put it together with no problems. I would definitely recommend this product. I'd like to buy another one for my bedroom.
Rated 2 out of 5 by stthomas001 Nice but doesnt heat alot of area
I thought the price was a great value . I received the fireplace and it was easy to assembled. I assembled it myself (I am a lady). The instructions were clear and in no time I had it up and running. The second piece which is the actual firebox was nice and the remote worked well. My issue and reason why I returned the fireplace was because the firebox did not heat the area as per my expectations. you have to actually be directly in front of it to feel the heat and I still had to run my central heat in order to get the living room warm. I have a very small living room approximately 15' x 10" and I could not heat that space up. Therefore, if you don't mind using dual heating systems and you just want the fireplace for the look, then this is a very nice and economical fireplace.
Rated 5 out of 5 by handygirl Warm and Toasty
This was a great purchase for our family. It really works well and does what the promotional video says....and is a nice addition to our décor. I would recommend this to anyone..
Rated 5 out of 5 by flmacc relaxing and pretty
I ORDERED THIS ELECTRIC FIREPLACE AND PAID SOMEONE TO PUT IT TOGETHER FOR ME. THE CABINET WAS PUT TOGETHER AND THEN I OPENED THE FIREBOX AND THE GLASS WAS BROKEN. I CALLED QVC AND THEY GAVE ME THE NUMBER TO CALL THE COMPANY. IT WAS NOT PACKED WELL.
THE COMPANY COULD NOT HAVE BEEN NICER. VERY UNDERSTANDING AND ASKED IF I HAD THE FULL FIREBOX AND SHE SENT SOMEONE FROM FED-EX THE NEXT DAY TO PICK IT UP AND IMMEDIATELY SHIPPED ME OUT A NEW FIREBOX. I COULDN'T HAVE BEEN MORE PLEASED WITH THERE SERVICE.
THE FIREPLACE IS SO PRETTY AND THE LOGS LOOK REALLY REAL AND THE FLAME DOES ALSO. I WOULD ABSOLUTELY NOT HESITATE TO ORDER ONE.