E167422 - Acer All-in-One 21.5" Touchscreen PC 4GB RAM, 1TB HD Windows
I just purchased the "Acer-All-in-one" Desk top computer, I really like this one alot, I am still learning more about it, it is true, it does kind of slants when you set it up, but if you know how to "use your your fix-it skills" you can make this work for you or whoever you want to use it. I set this one up and can see the screen very well, just by thinking outside the box. It shows a very beautiful picture, and comes with several family games, yes I would recommend this one to my friends and family.
Worst customer service!
I purchased this computer last October. We loaded the antivirus on it right away. Beautiful screen, the kids loved it, loved all of its features, etc. In May, the computer completely crashed. We talked to Acer and trouble shot some things over the phone and they told me to send it in-it would be covered under warranty.
However, they claimed it was damaged in shipping--which voids the warranty. We needed to pay $200 to reinstate the warranty and they would fix it.
We went to UPS since they shipped it and we had the shipping insurance. No problem, they paid Acer the $200 and then we waited. And waited. It has been almost three months now of battling back and forth with Acer. They now say the computer is not repairable.
When talking to them on the phone, they are extremely rude and not helpful. We asked to talk to supervisors and they refuse to let us.
We tried going back to UPS and getting a full claim from them, but since they paid out the $200, they are reluctant.
I will never buy another Acer product, not only due to their faulty products, but more so because they have no customer service skills! After reading similar reviews on this product, it makes me think that this company is very shady.
Purchased this for my son and he loves it. No problems what so ever! Everything works great as it should. A customer review wrote that hers had crashed 3 times already, wonder if she had an anti-virus on it? We use TrendMicro, can't go wrong with it. Alot of times it crashes due to not having protection. We have purchased several Acer computers and have not had one problem with them. Great buy you can't go wrong, if you know what you're doing.
So Sorry I purchased this
I will be sending it to Acer for the third time in less than a year. Received in July 2011 and the hard drive crashed in Sept. Sent it back to Acer. Received it back only to return it in November because the hard drive crashed again. Now here I am again in July with another crashed hard drive. The customer service is awful. I will NEVER purchase another Acer product.
WORST QVC PURCHASE EVER!!!
I have been a QVC member since 1987 and this is by far my most regretful purchase ever. If I could give this 0 stars I would. After only 2 months the hard drive crashed. Had to mail back to Acer and they claimed it was damaged in shipment which cost us $200 for them to fix the problem. Worked fine for 3 months after we got it back and then the hard drive crashed again. This time we had a local tech look at it and he said the hard drive was garbage so at our cost we are having a new hard drive installed and not by Acer. And this is all within the first year of owning this. Needless to say, I will never ever purchase an Acer product again.
Expensive to repair....BEWARE!
Purchased as push gift after my son was born. I loved how it worked. However, because screen is tilted upwards had hard time comfortably typing without standing or having to sit on a stool. Otherwise, it worked just fine. Beautiful screen display and features. Cons...my home was vandalised and unfortunately my computer was dropped and damaged. I did purchase the protection warranty but the repair center didn't want to cover the expense to repair damages. It was a total loss. So if you're going to purchase this computer Beware that it may not be repairable when needed.
I got this Pc for my brother and he loves it. The only thing that was wrong with it is that the keyboard and mouse for it didn't work. He called Acer and they are going to send him a replacement for them. I can't wait to get back home to see how great it is. He loves the surround sound. He stayed up all nite on it the day he received it. I will definitely buy more electronics from QVC.
Worst Ever !
I have had this since oct 2011, starting in Feb. 2012 it crashed, sent it in, got it back had it for two weeks crashed again sent it in again and over and over and over it has now been sent away for the FIFTH TIME ! And all Acer can say is we are sorry for the trouble's and I asked for a new one and the acer service rep say's that is not their policy. Would not recommend to anyone!
it"s the best!
Just got this cp and was very happy to see it get here, hade no problem with putting it togetherhow ever the size did concern me a bit but now iam glad i got it cos reading things on this cp are very easy,nice job acer and thank you qvc.you are great!
I have this computer less then a year now, and I really like it! The screen is big enough to watch show and movies on it! Touchscreen is responsive and it's fun play games on it!The hook up is simple and the HD is big enough for softwares that hogs a lot of space! I'm happy with this purchase!
I have an Acer at work so decided on this one for home. It is very fast, has very large and clear screen, also does take up a lot of space on my desk. It does lean back a ways so you do have to have a tall chair to use Skype. It usually cuts off my head unless I sit up a bit. All in all, I'm pleased with it.
Graphics card is not good for gaming.
Angle of screen is set at a backwards tilt, if you're shorter, top of screen is darker and blue line is always on and bright.
If for home use, other than gaming, and if your taller than 5'3", nice bundle. Returning mine for better graphics.